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Service Coordinator
1 week ago
Job Overview:
We are seeking a detail-oriented Service Coordinator with over 2 years of experience to join our team. The Service Coordinator will be responsible for managing service requests, coordinating schedules, and ensuring timely resolution of customer inquiries.
**Responsibilities**:
- Receive and process service requests from clients
- Schedule service appointments and dispatch technicians
- Maintain accurate records of service orders and customer interactions
- Coordinate with internal teams to ensure efficient service delivery
- Provide exceptional customer support and address inquiries promptly
- Assist with data entry and clerical tasks to support service operations
- Utilize Google Suite and other office software for documentation and communication
**Skills**:
- Proficient in data entry and administrative tasks
- Familiarity with Google Suite and other office software
- Strong organizational skills to manage service schedules effectively
- Ability to provide excellent customer support in a professional manner
- Basic computer skills for organizing and updating service records
- Prior experience in a customer service or administrative role is a plus
This position offers the opportunity to work in a dynamic environment where you can utilize your organizational skills while providing top-notch customer support. Join our team as a Service Coordinator and be part of a dedicated team committed to delivering exceptional service.
Pay: $40.00-$70.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Service Coordinator: 2 years (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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