Automotive Service Advisor
3 weeks ago
Job Title: Automotive Service Advisor
**Responsibilities**:
- Greet customers and provide them with a positive experience
- Listen to customer concerns and accurately document them
- Conduct vehicle inspections and provide recommendations for necessary repairs or maintenance
- Prepare accurate estimates for repairs and communicate them to customers
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles throughout the repair process
- Handle customer inquiries, complaints, and warranty claims in a professional manner
- Process payments and maintain accurate records of transactions
**Experience**:
- Previous experience as a service advisor or in a similar customer service role is preferred
- Knowledge of automotive systems and repairs is a plus
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
**Requirements**:
- Valid drivers license
- Outgoing, positive, and friendly personality
- Strong communication and interpersonal skills
- Computer literacy skills
- Ability to multi-task in a fast paced environment
- Review repair requirements and make recommendations with clients
We offer competitive pay and benefits package, including:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan options
- Paid time off
Pay: $47,957.21-$74,173.18 per year
Additional pay:
- Bonus pay
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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