Advisor, Social

4 weeks ago

Halifax, Canada Nova Scotia Power Inc. Full time

**Job Title**: Communications Advisor, Social & Digital Media

**Company, Department**: Nova Scotia Power, Corporate Communication & Public Affairs

**Location**: Halifax, NS - Hybrid

**Type of Employment**: Regular, Full Time

**Closing Date**: July 11th, 2023

**Reference Number**: 11452

***

At Nova Scotia Power, our team is working together with our customers and stakeholders towards a cleaner energy future for communities across the province. We’ve already made significant progress together, and there is a lot of important work still ahead as we continue our path to achieve 80% renewable energy by 2030.

There has never been a better time to join the Corporate Communications team at Nova Scotia Power, and to help us tell the story of the technology, innovations and the people who are driving and supporting Nova Scotia’s clean energy transition.

As the Communications Advisor, Social and Digital Media, you will join the Corporate Communications team, reporting to the Manager, Communications & Brand Strategy. Your role will be focused on the management of our social and digital channels, and the development of content that tells our story and engages customers.
- As part of this role, you will also provide support to the Senior Advisor, Communications on media relations activities as needed.
- This role requires flexibility of work hours as well as providing support during storms and major outages. Weekend on-call responsibilities on a rotational basis are also shared across the Corporate Communications team. Compensation for this work is provided according to company policy.

**Key Responsibilities**

***

**CONTENT MANAGEMENT AND PRODUCTION**
- Responsible for the execution of Nova Scotia Power’s content strategy through digital communications channels.
- Contribute to content production by ideating social media content concepts, supporting direction and production of video content, and developing blog articles.
- Manage and update web content using CMS, ensuring all content aligns with brand voice and tone.
- Build and maintain effective working relationships with internal teams to support content needs, including those in Customer Care and Customer Solutions.

**MEASUREMENT AND ANALYTICS**

***
- Responsible for reporting, including summarizing trending conversation, and identifying issues and hot topics.
- Identify and escalate customer issues and trending social media conversations.
- Summarize community reaction to hot button issues and liaise with internal stakeholders to develop messaging and communications recommendations.

***

**COMMUNITY MANAGEMENT AND MONITORING**

***
- Collaborate with Corporate Communications team to develop key messages for social media FAQs, and ensure messaging is consistent and aligned with brand voice.
- Monitor customer interactions and identify community management opportunities for engagement and audience growth.
- Provide social media support during storms, major outages, and issues response.

***

**SUPPORT FOR MEDIA RELATIONS**

***

Provide support for media relations, including:

- Working with internal teams to prepare responses and statements for media in a timely fashion.
- Identifying and leveraging proactive opportunities to share stories of work/projects happening in communities across the province to keep our customers informed.
- Support on other tasks and activities as needed.

***

**Qualifications**

***

**Skills and Capabilities**:
***
- Social media management experience, including content creation and channel management.
- Possess outstanding writing skills, with the ability to champion brand voice.
- A strong understanding of the nuances of each social media channel, and how social contributes to overall brand reputation.
- Sound judgement when handling challenging customer and communications issues.
- Highly organized, with the ability to problem-solve, make decisions, and escalate to management when needed.
- Passionate about storytelling and creative content, and in-touch with social media trends and content formats.
- Understands the importance of analytics, with the ability to make data driven decisions as part of content planning process.
- Experience in working with agency partners and/or cross functional teams.

***

**Education and Experience**:
***
- A minimum of two years of experience creating and executing successful social strategy/content.
- Demonstrated relevant experience with focus on social media management, content creation and social/digital monitoring, analysis, and reporting.
- Demonstrated experience working with external vendors and cross functional teams.

**Why join our team at Nova Scotia Power?**

***
- **Flexibility**: Hybrid work model with flexible remote workdays.
- **Health & Wellbeing**: A comprehensive benefits plan, access to a free on-site fitness centre. Employee and Family Assistance Program, Perkopolis Membership, parental leave top-up plan and wellness benefits.
- **Grow Your Career**: Opportu

  • Communications Advisor

    4 weeks ago

    Halifax, Canada Halifax Regional Municipality Full time

    **Job Posting** - Under the supervision of the Manager of Corporate Affairs, the Communications Advisor provides advise on internal and external communications and input into communications strategies, including issues and crisis management; with the purpose of assisting the police service in sharing information and building positive relationships with...

  • Communications Advisor

    3 weeks ago

    Halifax, Canada Halifax Regional Municipality Full time

    8852BR Communications Advisor Job Posting Halifax Regional Municipality is inviting applications for the Permanent full-time position of Communications Advisor in Corporate Affairs Division, Halifax Regional Police. Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one...

  • Communications Advisor

    4 weeks ago

    Halifax, Canada Halifax Regional Municipality Full time

    8852BR Communications Advisor Job Posting Halifax Regional Municipality is inviting applications for the Permanent full-time position of Communications Advisor in Corporate Affairs Division, Halifax Regional Police. Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one...

  • Communications Advisor

    11 hours ago

    Halifax, Canada Halifax Regional Municipality Full time

    8852BR Communications Advisor Job Posting Applicants who previously applied for this position do not need to reapply. Halifax Regional Municipality is inviting applications for the Permanent full-time position of Communications Advisor in Corporate Affairs Division, Halifax Regional Police. Halifax Regional Municipality (HRM) is committed to...

  • Marketing Advisor

    4 weeks ago

    Halifax, Canada Halifax Regional Municipality (HRM) Full time

    7251BR - Marketing Advisor Reporting to the Marketing Manager, the Marketing Advisor develops and delivers innovative and effective communications products and services in collaboration with an integrated team of colleagues within Corporate Communications. This position is assigned to support marketing efforts for the Environment & Climate Change office,...

  • People & Culture Advisor

    3 weeks ago

    Halifax, Canada North End Community Health Centre (NECHC) Full time

    People & Culture Advisor Halifax, NS | Permanent | Human Resources **About North End Community Health Centre** On behalf of the North End Community Health Centre (NECHC), Venor is recruiting for a People & Culture Advisor. NECHC is a non-profit organization established 50 years ago in response to an absence of primary health care and other health services...

  • Marketing Advisor

    6 days ago

    Halifax, Nova Scotia, Canada Halifax Regional Municipality (HRM) Full time

    7251BR - Marketing AdvisorReporting to the Marketing Manager, the Marketing Advisor develops and delivers innovative and effective communications products and services in collaboration with an integrated team of colleagues within Corporate Communications. This position is assigned to support marketing efforts for the Environment & Climate Change office, with...

  • Social Support Specialist

    6 days ago

    Halifax, Nova Scotia, Canada CAE Inc Full time

    Support Specialist - Training Solution Execution (TSE) page is loaded Support Specialist - Training Solution Execution (TSE) Apply locations Halifax Montreal (St. Laurent) time type Full time posted on Posted 26 Days Ago job requisition id Role and Responsibilities The support specialist organizes and implements a variety of responsibilities related to the...

  • Marketing Advisor

    2 weeks ago

    Halifax, Canada Halifax Regional Municipality Full time

    8873BR Marketing Advisor Job Posting Halifax Regional Municipality is inviting applications for the temporary (up to 12 months), full time position of Marketing Advisor in Corporate Communications.  Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the...

  • Academic Advisor

    2 months ago

    Halifax, Canada Dalhousie University Full time

    **Position Details**: - Position Information**Position Title** - Academic Advisor **Department/Unit** - Faculty of Management - General **Location** - Halifax, Nova Scotia, Canada **Posting Number** - S074-24 **Employee Group** - DPMG **Position Type** - Term **Duration of Contract (if applicable)** - 2 years **Employment Type** - Full...

  • Social Policy Strategist

    4 weeks ago

    Halifax, Canada Halifax Regional Municipality Full time

    **Job Posting** - The Social Policy Strategist (Alternative Responses) supports the implementation of the municipality’s Council-approved Public Safety Strategy. This includes key coordination with respect to policy development and analysis, as well as planning activities related to priority areas to develop and implement a broader spectrum of responses to...

  • Content Development Advisor

    2 weeks ago

    Halifax, Canada Nova Scotia Health Authority Full time

    About the Opportunity Reporting to the Manager, Engagement and Change Management, the Content Development Advisor is responsible to collaborate with a variety of team members within Primary Health Care and Chronic Disease Management to develop and manage a broad range of written and visual content. This includes content for web, social media,...

  • Student Affairs Advisor

    2 weeks ago

    Halifax, Canada Dalhousie University Full time

    **Position Details**: - Position Information**Position Title** - Student Affairs Advisor **Department/Unit** - Admissions & Student Affairs - Med **Location** - Halifax, Nova Scotia, Canada **Posting Number** - S34-23 **Employee Group** - DPMG **Position Type** - Regular, On-Going **Duration of Contract (if applicable)** **Employment Type** - Full...

  • Communication Advisor

    7 days ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About Us As the provincial government's central communications agency, Communications Nova Scotia (CNS) helps ensure Nova Scotians have the information they want and need about government programs and services. We are a group of high-energy, hard-working, experienced communicators looking for diverse, fresh perspectives and talent to join our team. ...

  • Outreach and Engagement Advisor

    21 hours ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Term **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:05-Sep-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Department of Communities, Culture, Tourism and Heritage supports communities across the province to...

  • Outreach & Engagement Advisor

    3 weeks ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:1/20/2023 (Applications are accepted until 11:59 PM Atlantic Time) **Designation Status**: At the Department of of Communities, Culture, Tourism & Heritage we don't just accept...

  • Content Development Advisor

    3 weeks ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID: 182166** **Company: Nova Scotia Health** **Location: Provincial Zone, Flexible within the province** **Department: CNS ADMINISTRATION PC HEALTH HOME** **Type of Employment: Permanent Hourly FT (100% FTE) x 2 position(s)** **Status: MGMT/NON-Union** **Management/Non Union Position** **Posting Closing Date: 21-Jun-24** Nova Scotia Health is the...

  • Education Advisor

    2 months ago

    Halifax, Canada Dalhousie University Full time

    **Position Details**: - Position Information**Position Title** - Education Advisor **Department/Unit** - President's Office **Location** - Halifax, Nova Scotia, Canada **Posting Number** - S186-23 **Employee Group** - DPMG **Position Type** - Term **Duration of Contract (if applicable)** - 16 months **Employment Type** - Full Time **Full-time...

  • Indigenous Student Advisor

    2 weeks ago

    Halifax, Canada Dalhousie University Full time

    **Position Details**: - Position Information**Position Title** - Indigenous Student Advisor (Designated Position) **Department/Unit** - Student Academic Success Services **Location** - Halifax, Nova Scotia, Canada **Posting Number** - S064-24 **Employee Group** - DPMG **Position Type** - Regular, On-Going **Duration of Contract (if...

  • Marketing Advisor

    3 weeks ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Labour, Skills and Immigration **Location**:HALIFAX **Type of Employment**:Term **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:1/9/2023 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Immigration and Population Growth Branch (IPG) of Labour Skills and Immigration (LSI) has a large mandate. We are...