Content Development Advisor

7 months ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID: 182166**
**Company: Nova Scotia Health**
**Location: Provincial Zone, Flexible within the province**
**Department: CNS ADMINISTRATION PC HEALTH HOME**
**Type of Employment: Permanent Hourly FT (100% FTE) x 2 position(s)**
**Status: MGMT/NON-Union** **Management/Non Union Position**
**Posting Closing Date: 21-Jun-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Manager, Engagement and Change Management, the Content Development Advisor is responsible to collaborate with a variety of team members within Primary Health Care and Chronic Disease Management to develop and manage a broad range of written and visual content. This includes content for web, social media, educational and navigational content for patients and primary care teams, learning development, and content management systems.

The Content Development Advisor will work with a variety of team members and audiences to redesign, rewrite and conduct reviews of new or existing content needs and research to understand the target audience, users, goals, content and intended brand for program outcomes and program improvements.

The Content Development Advisor provides guidance and support for consistency in content design and tone in collaboration with Primary Health Care and Chronic Disease Management teams and leaders. The Advisor ensures proper linking with relevant internal and public facing content to provide a consistent user journey for all audiences.

This position offers a remote work model opportunity_._

**About You**:
We would love to hear from you if you have the following:

- University degree in healthcare and/or post-secondary diploma in communication, information technology, marketing/business, journalism, public relations or other related field or equivalent combination of education, training, and experience required.
- Minimum five years’ of experience in Information Technology, Information Management, Communications or Public Engagement, preferably in health or non-profit sector.
- Minimum three years’ of experience writing plain language, accessible content for patients or health professionals required.
- Basic knowledge of tools such as Canva, Constant Contact, Drupal or Wordpress
- Expertise in the development of knowledge translation tools (e.g., infographics, navigational guides, etc).
- Ability to negotiate complex issues or difficult scenarios within a fast-paced healthcare environment.
- Knowledge of healthcare, information technology and information management best practices relating to content development and management
- Experience planning editorial content and newsletters
- Experience working collaboratively with multiple stakeholders, with proven ability to build consensus and work effectively within teams.
- Experience and/or training with healthcare information systems, content management systems and terminology an asset.
- Certificate in project management or organization change management an asset.
- Experience working in online environment managing content and production of content management and/or learning management systems (LMS) an asset.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent Full-time position; 75 hours bi-weekly
- Shifts may include evening, weekends and holidays

**Compensation and Incentives**:
$33.13- $41.42 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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