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Communications Advisor

4 months ago

Halifax, Canada Halifax Regional Municipality Full time

**Job Posting**
- Under the supervision of the Manager of Corporate Affairs, the Communications Advisor provides advise on internal and external communications and input into communications strategies, including issues and crisis management; with the purpose of assisting the police service in sharing information and building positive relationships with internal and external stakeholders. The Communications Advisor implements and evaluates communications strategies that increase employee and public awareness and understanding of policing initiatives; provides advice on complex issues affecting both internal and external stakeholders and plays a role in communicating the organization’s mandate, priorities, business plan and strategic plan. The Communications Advisor works with a team of professionals in Corporate Affairs and with the executive management team/senior management team, officers and staff across the police service as well as Halifax Regional Municipality Corporate Communications and other business units in the municipality. The Communications Advisor helps to coordinate the dissemination of employee and public information and works closely with other team members to ensure consistent messaging, branding and outreach. In addition, the Communications Advisor acts as a relationship manager with public, media, government, community and employee stakeholders to formulate and implement strategic communications.
- DUTIES AND RESPONSIBILITIES
- **Professional Expertise**
- Manages the end-to-end delivery of innovative and effective internal and external communication strategies, plans, products and services;
- Leads clients and client teams in the implementation of communications and marketing tools and tactics;
- Provides expertise in coordinating, organizing, and/or delivering media events and news conferences, as required;
- Identifies best practices and emerging strategies within internal communications trends and analyses results of new approaches;
- Develops strategies to integrate social media into internal, external and marketing communications activities;
- Prepares or oversees reports, briefs, web content, social media content, press releases, and other communication activities;
- Implements internal and external communications for high risk and crisis situations. This includes communications support in the midst of ongoing police operations, investigations and/or public safety matters which often involve the utmost confidentiality, as well as human resources matters which often involve criminal investigations and allegations under the Police Act of Nova Scotia and/or other disciplinary matters;
- Successfully delivers assigned projects within budget, on schedule and in accordance with the established scope of work.

**Communcations Support**
- Actively contributes to the unit's annual communication strategy which is aligned with the organization's vision, mission, priorities, business plan and strategic plan;
- Actively contributes to the progress and success of the organization's Strategic Plan, particularly the priority of Employee &Public Relations, and annual business plan through the implementation of internal and external communications plans, initiatives and/or campaigns;
- Identifies and analyses potential issues that may develop as a result of police and/or municipal policies, programs and/or Council and/or Board of Police Commission decisions; and recommends effective responses;
- Develops crisis communications plan(s);
- Assists the Halifax Regional Municipality Corporate Communicaitons team as needed.

**Stakeholder Relations**
- Facilitates accurate and timely communication of information on policing and public safety issues by maintaining positive relations with internal and external organizations;
- Identifies trends in public opinion and media coverage; briefs staff on those trends and provides strategic advice on building and maintaining positive relationships between the police service and its various stakeholders;
- Builds and maintains positive working relationships with local, regional and national media;
- Ensures public understanding of policing and public safety initiatives by implementing and evaluating communication strategies that include research, analysis of issues and assessments of stakeholder opinions;
- Advises and supports the implementation of new communications initiatives and special projects.
- May perform other related duties as assigned.

QUALIFICATIONS
- **Education and Experience**
- University degree or Diploma in Public Relations, Communications or a related field and a minimum of 5-7 years experience, preferably in a government environment or large organization.
- An equivalent combination of education and experience will be considered.

**Technical/Job Specific Knowledge and Abilities**

Demonstrated ability in enhancing internal/external communication and building stakeholder relationships
- Demonstrated experience or ability to work with senior