Donor Relations

7 months ago

Toronto, Canada Toronto Humane Society Full time

**Full job description**

Do you love animals as much as we do? Join us and you can make a difference every day

Toronto Humane Society finds new homes for thousands of animals and helps keep families together. However, Toronto Humane Society is more than an animal shelter. We are an educational resource and support system, a leading voice in animal welfare and accessible care. Toronto Humane Society is a center of excellence, a space where best practices and boundary-pushing knowledge exchange meet with unyielding optimism and a love for animals to create something special. Toronto Humane Society is like no other.

**Working at Toronto Humane Society**:
At Toronto Humane Society, we are drawn together by our **purpose**. The power of the Human-Animal Bond, it’s a bond like no other, and it’s the reason we get up in the morning. If you love animals as much as we do, you understand why we work so hard to provide the best life possible for the animals in our care and the people who bond with them. It’s our expertise at every step of the journey, combined with the love and support provided by people in our community that complete the circle.

At Toronto Humane Society we recognize that the field of animal welfare and the challenges it presents are ever changing. Because of this, we encourage and support our staff, volunteers, foster parents and other stakeholders to continue their **learning** journey. We believe that a commitment to learning and growing daily is the only way we will ever achieve our mission, not just as an organization, but also as individuals. In order to learn, we must be comfortable in the unknown, be able to take measured risks, and when we fail - be ready to accept it as an opportunity for growth. We want our people to continually develop and expand, finding creative ways to increase both our impact and theirs.

**Job Summary**

Reporting to the Manager, Development Administration, the Donor Relations & Processing Agent is responsible for the support of donor relations, donation management, and the day-to-day administration of the development team. Donor Relations & Processing Agents contribute to the team’s fundraising efforts and focus on both, building and maintaining relationships with Toronto Humane Society donors, data entry and donor profile maintenance and assists with other major fundraising programs.

The position is responsible for the handling of donations, preparing deposits, receipts, and acknowledgements, establishing campaigns, funds and appeals on the database and reconciling database financial records.

As a member of the development team, this position will enhance and support the department through stewardship, expressing appreciation to donors and data management of donor files, while supporting the mission of Toronto Humane Society.

**Job Duties**
- Personally develop and cultivate relationships with donors and potential donors.
- Assists with the support of staff and volunteers in donor and volunteer relationship building and cultivation.
- Assists, as directed by the Manager, Development Administration, in Society’s campaigns and donor related events.
- Answers donor inquiries and process donations via phone
- Sorts mail and processes donations in a timely manner
- Assists with exception letters for rejected donations (unsigned cheques, etc.)
- Manages and updates donor records in the Raiser’s Edge, Luminate Online and FundraiseUp CRM databases and works with the Database Administration Team to ensure the integrity of all data input.
- Prepares In Tribute and In Memory cards and other corresponding donor communication.
- Provides administrative support for Toronto Humane Society’s Membership Program, including the preparation of renewal notices and processing membership fees.
- Works in adherence to fundraising policies and processes.
- Foster, promote, support and drive inclusion and influence others to promote, embrace and progress Diversity, Equity & Inclusion.
- Attend and participate in workshops, seminars, and in-service training to further education, skills, and training, as requested and approved by the Manager.
- Be aware of and work within the regulations of all Toronto Humane Society policies and protocols.
- Work in compliance with the provisions of the OHSA and its regulations, including understanding and adhering to the requirements of the Health and Safety Manual, and any other rules and regulations established by Toronto Humane Society.
- Work cooperatively with all volunteers and recognize the talent and commitment they bring to the Society.
- Follows national and provincial regulations including, but not limited to PIPEDA, CRA, CMA, Imagine Canada’s Ethical Fundraising and Financial Accountability Code and AFP’s Code of Ethical Principles and Standards.
- Other duties as required in the day-to-day operation of the Society.

**Qualifications/Requirements**
- Post-secondary education in fundraising or a related discipline
- Mini

  • Director Stewardship

    8 months ago

    Toronto, Canada Unity Health Toronto Full time

    **DEPARTMENT SUMMARY** St. Michael's Hospital Foundation (SMHF) is the exclusive fundraising organization to generate and manage philanthropic funds for St. Michael¿s Hospital and Providence Healthcare, within Unity Health Toronto. Through multiple lines of fundraising income generation and stewardship activity, SMHF, in conjunction with Unity Health, will...

  • Donor Relations and Stewardship Officer

    7 months ago

    Toronto, Canada Child Development Institute Full time

    **ABOUT CHILD DEVELOPMENT INSTITUTE** Child Development Institute (CDI) is a leading children’s mental health agency in the City of Toronto offering a range of services to approximately 3,000 children ages 0‐12, youth ages 13-18 and their families each year. Our mission is to promote and support the healthy development of children and to strengthen the...

  • Coord, Donor

    3 weeks ago

    Toronto, Canada Rogers Communications Full time

    At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day. We offer a unique and exciting...

  • Coordinator, Donor Relations and Stewardship

    6 months ago

    Toronto, Canada York University Full time

    **Purpose**: The Coordinator, Donor Relations and Stewardship role supports the development of a broad range of donor engagement materials to foster long-term, meaningful relationships between Schulich and our donors to support donor and prospect cultivation and solicitation, donor stewardship and alumni engagement. In addition, the role participates in the...

  • Donor Relations and Stewardship Officer

    6 months ago

    Toronto, Canada Child Development Institute Full time

    **Who we are** As the need for mental health services grows, Child Development Institute (CDI) continues to be the steadfast support and leading provider of specialized mental health services for children and youth aged 0-18 and their families. All of our services are guided by a strength-based approach that incorporates the family and the community into...

  • Donor Relations and Stewardship Officer

    6 months ago

    Toronto, Canada Child Development Institute Full time

    **Who we are** Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development...

  • Donor Relations Intern

    6 months ago

    Toronto, Canada Investigative Journalism Foundation Full time

    **Donor relations intern, Investigative Journalism Foundation** Location: Remote, anywhere in Canada. **Salary**: $19-$23/hour, full-time for 16 weeks with the possibility of renewal. **About the Investigative Journalism Foundation** The Investigative Journalism Foundation is Canada’s leading nonprofit newsroom focused on public interest journalism. We...

  • Associate Director, Stewardship

    4 months ago

    Toronto, Canada SickKids Foundation Full time

    **SICKKIDS FOUNDATION IS ON THE HUNT FOR AN EXTRAORDINARY** **ASSOCIATE DIRECTOR, STEWARDSHIP & DONOR RELATIONS** **ABOUT US** - SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids...

  • Philanthropy Officer

    4 weeks ago

    Toronto, Canada Unity Health Toronto Full time

    **DEPARTMENT SUMMARY** St. Michael's Hospital Foundation (SMHF) is the exclusive fundraising organization to generate and manage philanthropic funds for St. Michael’s Hospital and Providence Healthcare, within Unity Health Toronto. Through multiple lines of fundraising income generation and stewardship activity, SMHF, in conjunction with Unity Health,...

  • Manager, Donor Relations

    6 months ago

    Toronto, Canada Canadian Cancer Society Full time

    **Job Title**: Manager, Donor Relations & Stewardship **Work Model**:Hybrid **Salary Band**: 6 ($52,500- $87,500 CAD) **WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?** The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those affected by...

  • Coord, Donor

    3 weeks ago

    Toronto, Canada Rogers Full time

    Coord, Donor & Gov. Relations At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day.We...

  • Manager, Donor Database

    2 months ago

    Toronto, Canada Friends of Canadian Media Full time

    **Job Title**: Manager, Donor Database **Role** Reporting to the Director, Fund Development and Campaign Strategy, the Manager, Donor Database maintains operational excellence across our donor database and integrated systems. Responsibilities include overseeing the accuracy, efficiency, and confidentiality of all data related to donor contributions and...

  • Donor Experience Coordinator

    4 months ago

    Toronto, Canada Holland Bloorview Kids Rehabilitation Hospital Full time

    **About Holland Bloorview Foundation**: Holland Bloorview Kids Rehabilitation Hospital Foundation is the largest foundation in Canada dedicated to supporting childhood disability inclusion, research, care and academic leadership. In partnership with the hospital, our mission is to inspire the community to help Holland Bloorview create the most meaningful and...

  • Donor Care Coordinator

    2 months ago

    Toronto, Canada SAVE THE CHILDREN-CANADA Full time

    This position is covered under CUPE Bargaining Unit_ Save the Children believes every child has the right to a future. In Canada and around the world, we do whatever it takes - every day and in times of crisis - to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm. With over 100 years of...

  • Donor Care Specialist

    3 months ago

    Toronto, Canada Covenant House Toronto Full time

    **Donor Care Specialist **Development and Communications **3-Month Contract** *** **Level 4** *** Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day. More than a place to...

  • Director, Communications

    3 months ago

    Toronto, Canada Women's College Hospital Full time

    **Director, Communications & Donor Stewardship** **Job Description - Director, Communications & Donor Stewardship** **The Role**: Working with and reporting to the Vice President, Marketing, Communications and Community Engagement, the Director, Communications & Donor Stewardship will develop and implement comprehensive communications and donor stewardship...

  • Donor Stewardship Officer

    6 months ago

    Toronto, Canada Michael Garron Hospital Full time

    **OVERVIEW** Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing...

  • Bilingual Donor Care Coordinator

    3 months ago

    Toronto, Canada SAVE THE CHILDREN-CANADA Full time

    This position is covered under CUPE Bargaining Unit._ Save the Children believes every child has the right to a future. In Canada and around the world, we do whatever it takes - every day and in times of crisis - to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm. With over 100 years of...

  • Advancement Officer, Donor Engagement

    6 months ago

    Toronto, Canada Havergal College Full time

    We are seeking an individual who is inspired by our mission and whose beliefs align with our core values of integrity, compassion, inquiry and courage, and reflects our core competencies to join Havergal College as **Advancement Officer, Donor** **Engagement**. This is a full-time position. **Why Havergal is the Place to Be** Founded in 1894 and located on...

  • Annual Giving

    2 months ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby (FoR) is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. FoR offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a drop-in...