Disability Claims Analyst

5 months ago

Oakville, Canada Emterra Group Full time

**Who We Are?**

Emterra Environmental is a dynamic, growth-oriented, and safety-focused company. Our organization has been deemed to be an “essential service” by providing collection and processing for Waste and Recycling that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE) and WEConnect International.

The Disability Claims Analyst position is a crucial part of our Claims Management and Early and Safe Return to Work process. Reporting directly to the Disability Claims Manager, this role is responsible for coordinating and administrating occupational and non occupational claims, insurance claims as well as data management, maintaining records, preventing loss, and helping to design and maintain key KPI’s. By assessing and promoting the needs of the business by proactively managing disability claims, you will bring tangible results and work collaboratively throughout our Canadian sites in a manner that is in line with our Company Goals and Values.

**Reasons to Apply, Stay and Grow with Emterra Group**
- Opportunity to be part of one of Canada’s Greenest Employers
- Competitive wages and annual wage increases
- Comprehensive health benefits (drug, dental, vision, LTD, life insurance)
- Employee Assistance Program, paid for by the Company
- Tuition reimbursement program and professional development support
- Employee discount programs
- Be part of an organization that wans to learn and grow
- Ability to have impact and make change

**Role Responsibilities**
- As the first point of contact for the administration of all claims, will work with the Disability Claims Manager and Leaders in the field to ensure the proper and timely filing of all claims
- Administrates and enters all claims into various databases as well as disability providers and/or governing bodies.
- Maintains computerized claim files and hard copy claims filing system by compiling the relevant documents, opinions, and recommendations of all parties.
- Coordinates information from operating Departments on reported claims, legal defenses, and organizing claim files.
- Assists the Disability Claims Manager in designing and implementing risk management programs that are intended to reduce the potential liability of future insurance claims.
- Participates in the ongoing review of existing policies and procedures related to claim administration.
- Responds to inquiries from various stakeholders throughout Canada regarding claims administration and return to work practices.
- Under the direction of the Disability Claims Manager, will participate in disability and return to work management awareness training.
- Responsible for the proactive administrative management of assigned disability claims (STD, LTD and Life Waiver) and workplace claims by determining the length of disability through an evaluation of medical information and job duties for all Canadian sites.
- Review and lead Emterra’s occupational and non occupational injury administration and program, disability management programs utilizing best practice to optimize supports and resources at each site.
- Under the direction of the Disability Claims Manager, provide regular updates to a variety of stakeholders (employees, managers, physicians, specialists, unions, providers, etc.) and gather the relevant information allowing the initial and ongoing assessment and management of an employee’s occupational and non-occupational injuries.
- Liaise with LTD Insurer to determine status of claims, action plans and next steps.
- Develop, compile, coordinate, analyze and monitor various case management reports.
- Track exemptible incidents from the Attendance Management Program for all Non-Culpable absenteeism in coordination and collaboration with the HR department.
- Provide supplemental coverage for the Disability Claims Management during vacation, time off etc.
- Assist with the onboarding and HR training for new hires.
- Assist the HR Director with HR related and administrative tasks, as assigned.
- This role may require site visits and is an onsite role.

**Qualifications**
- 1-2 years’ experience with administrative experience in data analytics.
- Post secondary education in a related field is required.
- Occupational Health and Safety certification is an asset.
- Knowledge of Provincial Workers Compensation legislation, Provincial Employment Standards Acts and Occupational Health and Safety regulations, Duty to Accommodate, Human Rights Code, Privacy laws, FIPPA, etc.; and provincial specific legislation (e.g., AODA).
- Excellent written and oral communication with various cross functio

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