Waste Management/account Manager/sales Rep

7 months ago


Scarborough, Canada East-West Services Full time

**Summary of Functions**:
As an Account Manager your primary responsibility is to oversee a portfolio of clients, ensuring high satisfaction levels and successfully guiding them through contract renewals. You will play a pivotal role in maintaining the integrity of client agreements, maximizing retention, and identifying upsell opportunities. This role demands a strategic thinker with exceptional communication skills and a commitment to holding the line in contractual negotiations.

**Client Retention**:
Cultivate strong relationships with existing clients to enhance satisfaction and loyalty.

Strategically manage the renewal process, ensuring a high rate of contract renewals.

**Contractual Oversight**:
Thoroughly understand and enforce the terms and conditions of client contracts.

Skillfully negotiate contract renewals, balancing client expectations with organizational goals.

**Upsell Opportunities**:
Identify and capitalize on opportunities to upsell additional products or services to existing clients.

Collaborate with sales and marketing teams to create compelling value propositions.

**Client Communication**:
Keep clients informed on contract renewal timelines, upcoming features, and industry insights.

Address client concerns promptly and proactively, maintaining open lines of communication.

**Requirements**:

- 3-4 years of solid business to business (B2B) sales experience
- Experience with contract selling will be an asset
- Excellent communication and time management skills
- Knowledge of Microsoft Office (word, excel, etc.)

**What's in it for you?**

With competitive salary, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.
- **East-West Services is an Equal Opportunity Employer**_

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- B2B sales: 1 year (preferred)

Work Location: In person


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