Assistant Manager

2 weeks ago


Burnaby, Canada OAK+FORT Full time

Since our inception in 2010, OAK + FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends and will continue to provide attainable luxury to like-minded individuals.

**Sales Generation**
- Meet minimum sales requirements based on store volume
- Provide exceptional client experience by executing OAK+FORT Sales Culture
- Be a brand ambassador by keeping up with new arrivals, product knowledge, and
- wearing current merchandise
- Ensure store team processes cash desk operations with engagement, efficiency,
- and accuracy
- Respond and appropriately resolve customer complaints and service opportunities

**Staff Development**
- Support training and development of high performing staff to maximize productivity
- Provide timely feedback and active informal training to staff
- Ensure staff are adhering to OAK+FORT Sales Culture and service expectations

**Store Functionality**
- Participate in execution of floor management
- Ensure the right quantity of stock is in the right place at the right time
- Maintain proper presentation of merchandise in accordance to corporate directives
- Oversee and participate in stock room set-up and organization
- Influence and support others through building presence
- Communicate effectively both verbally and in writing
- Manage time and priorities effectively
- Build constructive and effective relationships with the store team
- Present ideas and recommendations in a professional, organized and logical manner

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