Front Desk Agent
6 months ago
Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Work setting**:
- Hotel, motel, resort
**Tasks**:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
**Experience**:
- Experience an asset
**Support for persons with disabilities**:
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
**Support for newcomers and refugees**:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Veterans**:
- Provides awareness training to employees to create a welcoming work environment for Veterans
**Support for Indigenous people**:
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:
- Provides staff with awareness training to create a welcoming work environment for mature workers
**Supports for visible minorities**:
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 44 hours per week
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