front desk agent
4 months ago
- Education: Secondary (high) school graduation certificate
- Experience: Experience an assetWork setting
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer serviceSupport for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
- Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week
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