Inside Sales Representative

3 months ago

London, Canada Guillevin International Full time

Inside Sales Representative

Status:
Regular, Full time

**Location**:
London, Ontario
Job Description

Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

**MAIN RESPONSIBILITIES**:
- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;- Responds to the customer's inquiries in a timely manner;- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;- Proactively suggests associated and/or alternate products as needed;- Promotes focus product items to generate incremental sales;- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.- Other assigned tasks as necessary.

**REQUIREMENTS**:- Good English communication skills written and spoken;- Demonstrated people skills;- Excellent communication and organizational skills;- Product knowledge;- Must be customer service driven;- Good knowledge of MS Office (Word, Excel, Outlook).

What’s in it for you
- We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:
- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.-
- A strong national network offering real opportunities to grow: our people make the difference.Among our benefits:
- Flexible group insurance plan customizable to your needs.-
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).-
- Group RRSP with employer contribution and TFSA.-
- Postsecondary Scholarship Program for our employee’s children.-
- Charging terminals available at our facilities.-
- Years of Service Recognition Program.Come build your career with us, a growing network where our people make it happen

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