Inside Sales/counter Sales Rep London

6 months ago

London, Canada Fastening House Inc. Full time

**Position Title **Inside /Counter Sales Representative

**Team **Sales

**Report to **Branch Team Lead

**Direct Reports **N/A

**KEY RELATIONSHIPS**

**Internal**:Procurement & Sales Teams

**External**:Customers, Vendor Partners

**About Fastening House**

**We are looking for a confident Inside / Counter Sales Representative to join our growing team.** Fastening House specializes in providing electrical, mechanical, and general contractors with the products, tools, construction supplies and equipment they need - when they need it. As a proudly Canadian service provider to the construction industry, we are committed to supplying customers in Ontario and throughout Canada, with the construction materials and expert support, they depend on.

**Job Summary**

An **Inside / Counter Sales Representative** is a crucial part of the Fastening House customer service model and are key to the success and revenue growth of the company. Providing customers with a high level of service and support is what differentiates Fastening House from its competitors. Inside sales representatives have a significant impact on customer support and satisfaction, providing customers and prospective customers with information regarding products, services, pricing, and general inquiries. This role Effectively manages and resolves any customer-related issues such as shipment discrepancies or credit issues. Inside Sales Representatives are the key contacts for Fastening House customers on a day-to-day basis.

**Job Duties & Responsibilities**
- Enter customer orders and management fulfillment of customer orders.
- Growing professional relationships with various internal and external stakeholders.
- Ask pertinent questions, provide information customer may need, Solution selling - add-ons to simple inquiries from customers.
- Track orders/Quotes and be proactive with providing customers with information.
- Manage back orders, ensuring customers are kept updated with respect to delivery dates.
- Greeting customers and providing over the counter support when needed
- Offer promotions, cross overs, or better solutions.
- Maintain contact database and develop an understanding of the contacts/influencers within each account.
- Work with Outside Sales Representatives in developing and capturing sales opportunities.
- Liaise with manufacturers for product information/specifications, pricing, and delivery.
- Attain special pricing for volume opportunities, understanding different pricing levels and to best leverage them to win the business.
- Position Fastening House on new accounts without Outside Sales support. Be able to articulate Fastening House’s value proposition.
- Work with the warehouse teams across the organizing to complete orders on time

**Must Have**:

- Hunger and drive to bring forth efficiencies and grow sales volume.
- Ability to work well in a team environment, and on your own.
- Attention to detail and maintain high level of accuracy.
- Excellent time management, and organizational skills
- Passion for personal and professional development
- Ability to work well under pressure and handle multiple priorities
- Positive Communicator and Pro-Active Action Oriented
- Ability to learn quick and acquire new knowledge
- Good Problem Solver
- Performance driven and task-oriented
- Able to build win-win relationships
- Exhibits positive attitude
- Willing to pursue cross training opportunities as they arise
- Team focused and commitment to maintaining positive work culture.

**Skills and Qualifications**
- Minimum 2 years related experience.
- Knowledge of sales best principles and practices.
- Working knowledge of AS400, an asset, not required
- University Education, Bachelor’s Degree, am asset, not required.

**Job Types**: Full-time, Permanent

**Salary**: $42,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- London, ON N5V 4L2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person

  • Inside Sales Representative

    2 months ago

    London, Canada Tech Trailers Full time

    Inside Sales Representative Hours: 2-3 days a week (16-24hrs/week) Create your own schedule. We are seeking a result driven inside sales representative. As our inside sales rep, you will be responsible for cold & warm calling, creating sales routes, conducting research, completing sales reports and working along side marketing. This is an on location...

  • Inside Sales Coordinator

    6 months ago

    London, Canada OES Inc. Full time

    **OES Inc. is looking for an Inside Sales Coordinator** OES Inc. is looking for an Inside Sales Manager. We are a fast-growing company based in London, ON. We are looking for an energetic, motivated individual to join our team. The Inside Sales Coordinator will be responsible building strong relationships with all direct customers, dealer reps and satellite...

  • Inside Sales Representative

    2 months ago

    London, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our branch in **London!** **About Us** **Scope of the position** The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also...

  • Inside Sales Associate

    6 months ago

    London, Canada Poolcorp Full time

    **Location**:London, Ontario - 276; **330 Exeter Road, Unit B, London, Ontario - N6L 1A3 **Pay**:$18-$20/hour plus up to $2,500 in Summer Bonuses, and so much more! **Work Hours**:Monday-Friday 7am-5pm **Job Summary**: The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales...

  • Inside Sales Associate

    6 months ago

    London, Canada Poolcorp Full time

    **Location**:London, Ontario - 276; 330 Exeter Road, Unit B, London, Ontario - N6L 1A3 **Pay**: Competitive hourly rates plus up to $2500 in summer bonuses. **Why not work for an INDUSTRY LEADER?** POOLCORP is the world's leading distributor of outdoor living products. We operate in more than 390 Sales Centers with nearly 5,000 employees who proudly...

  • Inside Sales Representative

    6 months ago

    London, Canada Scholar's Choice Full time

    **Inside Sales Representative** **BE PART OF SOMETHING GREAT... JOIN OUR TEAM!** Fall in love with the educator community and work with the best in the industry. Our clients include childcares, home cares, school boards, community organizations, teachers, parents and grandparents, and more! Our community is passionate about helping children develop a love...

  • Counter Sales Associate

    6 months ago

    London, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about **Westburne**, please visit us at...

  • Counter Sales Associate

    6 months ago

    London, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about **Westburne**, please visit us at...

  • Parts Counter Person

    6 months ago

    London, Canada Highbury Ford Sales Limited Full time

    Highbury Ford has an immediate requirement for an experienced **Parts Counter Person** to join our successful dealership in London, ON. In this key role, you will perform Parts counter sales and customer service related duties. Answering phones, looking up, selling parts and providing recommended associate part sales recommendations. Additional duties...

  • Sales Team Coordinator

    3 weeks ago

    London, Ontario, Canada Adecco Canada Full time

    OverviewAdecco Canada is currently seeking a skilled Inside Sales Representative to join their dynamic team in London, ON.

  • Inside Sales Representative

    3 months ago

    London, Canada Aeolus Group Full time

    leading provider of portable washroom solutions, catering to events, construction sites, and various outdoor activities. We pride ourselves on delivering top-quality products and exceptional customer service. We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. **Key Responsibilities**: - **Lead...

  • Inside Sales Representative

    6 months ago

    London, Canada Scholar's Choice Full time

    **Inside Sales Representative** **BE PART OF SOMETHING GREAT... JOIN OUR TEAM!** Fall in love with the educator community and work with the best in the industry. Our clients include childcares, home cares, school boards, community organizations, teachers, parents and grandparents, and more! Our community is passionate about helping children develop a love...

  • Outside Sales Representative

    6 months ago

    London, Canada rollmatic London window center Full time

    Outside Sales Representative - London, ON Rollmatic, London window centre, is looking for Sales Representatives in your area to meet with prequalified and quality customer sales leads. This is a prime market for our product. Come interview and join the immense growth! Reply ASAP with your resume. **Why Work with us?** Working with Rollmatic overhead Doors...

  • Inside Sales Representative

    3 months ago

    London, Canada Gutter Guys Plus Full time

    Are you a driven and motivated sales professional looking to grow your career? Gutter Guys Plus is seeking a dynamic **Inside Sales Representative** to join our growing team! If you're passionate about helping customers, have strong communication skills, and enjoy a fast-paced environment, this could be the perfect opportunity for you. **Key...

  • Inside Sales

    6 months ago

    London, Canada Minuteman Press Full time

    Here we grow again! Our fun and dynamic team is looking for its next rockstar sales & customer service representative To join our growth. Must be able to work in a very high paced environment and handle many tasks at a time. if this sounds like you please send along details on your experience and why you would be a good fit. **Benefits**: - Casual dress -...

  • Inside Sales Representative

    6 months ago

    London, Canada Guillevin International Full time

    Inside Sales Representative Status: Regular, Full time **Location**: London, Ontario Job Description Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. **MAIN RESPONSIBILITIES**: -...

  • Counter Sales

    6 months ago

    London, Canada Gerrie Electric Wholesale Ltd Full time

    Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and...

  • Inside Sales Representative

    6 months ago

    London, Canada The People People Full time

    **Inside Sales Representative** The People People on behalf of our client Checkers Cleaning Supply is seeking an Inside Sales Representative to join their team ! At Checkers Cleaning Supply, we take cleaning seriously, serving our clients with Honesty, **INTEGRITY**, and Dedication since 1984, providing Exceptional Service and Exceptional Supplies. If you...

  • Front Counter Sales Representative

    2 months ago

    London, Canada Kal Tire Full time

    Are you looking for a company that appreciates your hands-on skills and offers paid training & flexible hours? Look no further. At Kal Tire, we are excited to welcome **Temporary Front Counter Sales Representative **to join our team at the below locations in **London, ON**: - **700 WHARNCLIFFE RD S** **LONDON** **ON** **N6J 2N4**: - ** 186 PICCADILLY ST**...

  • Regional Sales Manager

    6 months ago

    London, Canada Count On Us Delivery Inc Full time

    Job Description - 10 Hours a week (part time sales rep/territory manager) - London, Ontario Hours must be worked during business hours Monday to Friday Manage Driver base Must drive Strong verbal / written communication skills Experience Sales background asset (not mandatory) Door to Door experience asset Local knowledge of London ON **Job Type**:...