Personal Lines Insurance Broker

5 months ago

Peterborough, Canada ISL Insurance Brokers Full time

**Personal Lines Insurance Broker - Full Time**

This is a full time Monday to Friday position. We offer a competitive salary, group benefits and a pension plan.

The Personal Lines Insurance Broker provides efficient, professional, and courteous service to clients and produces new personal lines business.

Duties Include:

- Service both prospective and existing clients by assessing the needs of the client and providing a customer driven, advisory approach on personal insurance matters. Based on the needs of the client offer the most appropriate coverage.
- Maintain existing customer relationships through superior service during policy changes, renewal reviews and customer care calls.
- Handle mail and company inquiries for all clients as needed.
- Make changes to client policies, explain coverages and remarket policies when in the customers’ best interest.
- Issue binders, certificates and other documents for any client requests.
- Facilitate and follow up on insurance claims acting as an advocate for the insured.
- Maintain a professional demeanour when handling complaints, problem solving and interpreting/resolving conflicts with clients and prospective clients.
- Collection of all agency billed client accounts receivable.
- Ensure adherence to RIBO licensing regulations, company underwriting guidelines and ISL policies and procedures.
- Keep current on new/revised company guidelines and procedures in order to provide accurate information.

Education and Experience:

- RIBO license, active and in good standing.
- High School Diploma.
- Post Secondary Education preferred.
- Industry designations such as CIP or CAIB would be an asset.
- 2+ years personal lines insurance experience.
- Technical expertise in Personal Auto, Home, Umbrella, and other personal lines specialty products.
- Computer knowledge in MS Office products such as Word, Excel, Outlook.
- Computer knowledge in SigXP, Company Portals, Compu-quote would be an asset.
- While we thank all applicants, only those selected for an interview will be contacted_

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to Commute:

- Peterborough, ON K9H 3M2 (required)

Work Location: Hybrid remote in Peterborough, ON K9H 3M2

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