Employee Relations Coordinator

2 weeks ago

Mississauga, Canada Westmont Hospitality Group Full time

As **Employee Relations Coordinator,** your pivotal responsibility is to assist in cultivating a positive and inclusive work environment within the organization. Your duties involve implementing and managing programs and initiatives that enhances training, employee satisfaction, motivation and overall engagement. Your ultimate objective is to help shape a workplace culture that fosters collaboration, enriches productivity and prioritizes the well-being of employees.

**Duties and Responsibilities**
- Support management in collecting and analyzing data to optimize training and development programs, striving for increased efficiency and effectiveness, with the goal of positively impacting both employees and the organization.
- Maintain and update digital signage and training materials, including manuals, presentations, online resources and performance appraisals.
- Identify opportunities for career advancement.
- Oversee and manage the organizations employee rewards and recognition program.
- Identify innovative ways and ideas to enhance employee recognition programs to acknowledge outstanding performance and reward employees who contribute significantly to the organization’s goals.
- Assist management to generate a positive attitude and high morale in employees by nurturing a culture of cooperation and enthusiasm.
- Conduct regular surveys and other tools to measure employee engagement and satisfaction.
- Conduct research and generate HR, payroll and group benefits related reports as is required
- Responds to the needs of others through effective communication, mutual respect, and consistent follow through in order to generate trust and enhance personal effectiveness.
- Collaborate with the team in planning and coordinating organizational events, conferences and meetings.
- Initiate and oversee wellness programs to promote a healthy work-life balance.
- Adhere to all applicable federal and provincial regulations, compliances and company policies and procedures.
- Creation of company posters, flyers, quizzes etc.
- Other duties and special projects relevant to the position shall be assigned as required.

**Skills/Requirements**
- Post-Secondary diploma or certificate in Hospitality or Business Management or related field (preferred).
- Proven experience in training coordination, employee engagement or related roles.
- Ability to work independently.
- Strong sense of professionalism and diplomacy.
- High level of personal integrity; capacity to exercise extreme discretion with sensitive and confidential information.
- Effective time management skills and strong attention to detail.
- Excellent inter-personal communication, organizational skills, demonstrated ability to multitask, analyze and problem solve.
- Motivated, energetic, customer service oriented, cross culturally sensitive, positive attitude and works well in a team-oriented environment is critical.
- Knowledge of provincial employment standards and labour laws.
- Familiarity with ADP Workforce Now (WFN) and Bucketlist is an asset.
- Efficient in the use of professional social media sites - LinkedIn, Instagram.
- Ability to deal with all levels of management and employee in a professional manner.
- Ability to build and maintain lasting relationships with other departments, key business partners, and other stakeholders.

**Working Conditions**
- Frequent handling of enquiries from colleagues and all divisions within the organization
- Guided by simultaneous and dynamic deadlines, managing conflicting priorities and frequent interruptions
- Ability to assist or conduct presentations
- Ability to work in a fast-paced environment
- Some travel may be required
- In-person role
- Flexibility to work overtime is occasionally required in order to meet deadlines

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