Account Manager Employee Benefits

2 months ago

Vancouver, Canada Axis Insurance Managers Inc Full time

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference - to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing - from Good to Great, from Great to Elite.

We’re looking for _YOU_.

As an Account Manager, Employee Benefits, a typical day might include:

- Collaborating and meeting with the team to stay abreast of client account status
- Submitting requests for proposal to insurers; reviewing proposals for accuracy; negotiating the final terms; finalizing proposals; and preparing/presenting options and recommendations to prospective clients
- Preparing and presenting plan options and recommendations to existing clients
- Managing the implementation process for new clients
- Providing ongoing plan administration training and support
- Negotiating, preparing, and presenting annual renewal offerings
- Providing quarterly plan performance updates
- Marketing client’s programs when strategically appropriate
- Hosting employee education sessions to explain the benefits platform
- Preparing plan member memos and support materials
- Providing timely support to plan administration and member inquiries
- Coordinating with insurers regarding plan amendments, billings, and member enrollments
- Providing administrators with notices of any important plan or industry changes
- Developing marketing initiatives for new business
- Assisting members to source individual coverages when coming off group platforms
- Providing support and training for other department staff
- Assisting plan members with claims submission, ensuring timely and accurate claim payments
- Managing daily administration of accounts, including correspondence; review of policy wordings & contracts; and issuance of new/renewal documentation
- Ensuring all documents are accurate and files are kept in an orderly manner
- Other duties, as assigned

You are passionate about:

- Providing friendly, professional service
- Making a positive difference to those around you
- Sharing ideas and working with a great team of proactive, innovative thinkers
- Learning, growing, and pushing past barriers
- Living with integrity
- Taking ownership of your work and actions

You’re outstanding at:

- Providing exceptional service - _YOU_ understand that your clients are both internal & external, and you add value by ensuring they have everything they need - even when they don’t know they need it
- Staying calm in the storm - even in a pressure cooker, _YOU_ keep your cool, knowing you’ve got this
- Staying on top of priorities & managing expectations - _YOU_ know every deadline and live by your To-Do List
- Paying attention to the little things that make a big difference - _YOU_ dot your I’s, cross your T’s, and check all your boxes to make sure it’s done rightthe first time
- Getting stuff done - YOU proactively seek out ways to show how helpful you are

Qualifications:

- Minimum 3 years Employee Benefits insurance experience, consistently meeting internal core competencies
- LLQP/ Life License, required or must be obtained within 6 months of employment
- Post Secondary degree or diploma

Must Haves:

- Excellent written & oral communication skills
- Excellent organizational and time management skills
- Intermediate to advanced computer skills, including MS Excel, Word, and PowerPoint
- Aptitude for figures

What’s in it for YOU?
- Fun From team-building events to contests and giveaways, we believe that a happy team makes a happy workplace
- Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
- Competitive Employee Benefits Plan. Axis has customized medical, dental, long-term disability, AD&D, critical illness, life insurance, and EAP coverage for you & your family.
- Work/Life Balance. Our offices operate 8:30am - 5:00pm, so no evenings or weekends. And we offer competitive vacation time and flex work options, meaning more time for you to get out and do _YOU_.

We’re excited to meet _YOU_

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