Vice President, Head of Retail Products

2 months ago

Toronto, Canada Manulife Full time

The VP, Head of Retail Products & Portfolio Yield Management will lead a high performing team responsible for all retail products that are not specialized lending or residential lending including deposits (chequing & savings, GICs, TFSAs, RRSPs), ATM and credit cards.

As a member of the Bank Leadership team, the Head of Retail Products & Portfolio Yield Management will be accountable for portfolio data & analytics driving optimization of the portfolio through effective yield management and forecasting.

**Key Accountabilities**:

- Define the business line strategy for Retail Products and Yield Management and accountable for end-to-end execution against plans.
- Facilitate increased sales and significant earnings growth through pricing models that are attractive and competitive in market, with the highest possible profitability yields.
- Improve funding mix, driving towards annual earnings improvement.
- Ensure compliance with all regulatory and internal standards; accountable to execute 1st line controls and testing of standards.
- Ensure product positioning and market competitiveness.
- Vendor management and operations for credit card products.

**Product Management**:

- Responsible for Product Management and end-to-end customer experience for all retail products.
- Oversee product strategy and value proposition, P&L management, and business casing.

**Yield Management**
- Develop Yield Management function for the Bank.
- Define strategy for pricing capabilities and portfolio optimization.
- Create new models to optimize pricing and understand customer & market dynamics.
- Work with vendors to execute on Pricing Agility capability for the Bank.

**Portfolio and Data Analytics**:

- Lead the team which supports all products' reporting, forecasting, and analytical needs (inclusive of OKRs).
- Establish data steward responsibilities for the Bank.
- Drive efficient and effective self-serve use of tools across the Bank to inform business decisions.

**Leadership**:

- Team Building: Assembling and leading high-performing teams that are aligned with the company's values and objectives.
- Talent Development: Investing in the professional development of employees through training, mentorship, and performance management.
- Inclusive Culture: Fostering an inclusive and diverse work environment where all employees feel valued and empowered.
- Communication: Ensuring transparent and effective communication within the organization and with external stakeholders.

**Qualifications**:

- 10-15 years' experience in retail banking.
- Highly strategic and effective leader known for delivering results in a fast-paced organization.
- Expertise in deposit products, pricing and yield optimization, with a deep understanding of best practices in the Canadian market.
- Strong analytical skills and deep product management experience to drive Data & Analytics function.
- Highly effective leadership skills, leading large teams & driving change.
- Ability to adapt to changing business needs, market trends and customer demands.
- Strong leadership, communication, and interpersonal skills, with the ability to inspire, motivate, and mentor a diverse and distributed team.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

CAN, Ontario, Toronto, 200 Bloor Street East

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$171,200.00 CAD - $317,700.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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