Vice President, Analysis

1 month ago

Old Toronto, Canada Christian Dior Couture Full time
div>Position

Title: Regional Vice President, Canada (Based in Toronto)

REPORTS TO: Executive Vice President, Retail and Wholesale, North America

JOB PURPOSE:

The Regional Vice President, Canada will have supervisory responsibility for all Christian Dior Boutiques in the Canada Region. The current perimeter oversees 6 Boutiques total, with 3 based in Toronto, 1 in Montreal, and 2 in Vancouver.

They develop the best-in-class teams by supporting store leaders with consistent coaching, identify their development needs, and utilize key business partners to elevate their performance. They also maintain a pulse on talent in all markets, and support store leaders with talent mapping and calibration to build a strong local network and establish an external talent bench. b>

STRATEGIC PLANNING:

  1. In close partnership with the EVP, Retail and Wholesale North America, define the strategy for the Canada region and how it supports the overarching strategy for the Americas zone.

BUSINESS DRIVE:

  1. Drive like-for-like growth for the region and achieve Budget / Revised targets for each boutique.
  2. Precisely identify key factors driving individual boutique performance, and action planning to address challenges for each boutique.
  3. Strategic planning of business for each individual boutique of their region and priority categories.
  4. Identify opportunities and work with appropriate department(supply chain, merch, training, etc)
  5. Increase conversion in each boutique and grow UPT / cross-sell in each boutique.
  6. Prepare for and deliver results for collection launches and local events.

CLIENT EXPERIENCE:

  1. Deliver best-in-class client experience, set expectations with each boutique and ensure those expectations are met.
  2. Animate Client Development strategy by providing stores with clear objectives, driving key Client Development KPIs through structured tracking, and supporting stores with action plans based on data analysis.
  3. Explore initiatives and propose new ideas to recruit clients and maximize the local market potential.
  4. Reach targets for NPS and CX for each boutique.
Profile

OPERATIONAL EXCELLENCE:

  1. Inventory and shrink targets to be met in each boutique.
  2. Ensure teams are respecting all defined rules and procedures, and store environment is neat and tidy, both front and back of house.

STORE OPENINGS:

  1. Actively participate in store openings/relocations.
  2. Ensure all resources needed and liaise with other corporate partners when needed and in a timely manner.

FINANCIAL RESPONSIBILITY:

  1. Reach P&L targets of each boutique and ensure they are all contributing to overall zone profitability.
  2. Strategically plan boutique head count taking into account productivity, in close partnership with EVP Retail, Finance, Retail Excellence and HR teams.
  3. Partner with HR to anticipate and build Talent pipeline to reduce time to fill positions.
    1. Presence in store: 3-4 days a week in store; b>
      1. 15 +Years of boutique management and multi store experience
      2. Strong understanding of Luxury Fashion Industry and Luxury Clientele
      3. Ability to develop, motivate, and train Boutique Managers, leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results
      4. Adjust priorities and manage time wisely in a fast-paced environment
      5. Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
      6. Strong interpersonal, communication, organization and follow-through skills
      7. Work a full-time schedule including nights, weekends, and holidays when necessary
      8. Travel as needed
      9. Operate all equipment necessary to perform the job
      10. Ability to understand and apply all company policies and procedures
      #

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