Vice President, Analysis

1 week ago

Old Toronto, Canada CHRISTIAN DIOR COUTURE Full time
p>Title: Regional Vice President, Canada (Based in Toronto)

REPORTS TO: Executive Vice President, Retail and Wholesale, North America

JOB PURPOSE:

The Regional Vice President, Canada will have supervisory responsibility for all Christian Dior Boutiques in the Canada Region. The current perimeter oversees 6 Boutiques total, with 3 based in Toronto, 1 in Montreal, and 2 in Vancouver.
They develop the best-in-class teams by supporting store leaders with consistent coaching, identifying their development needs, and utilizing key business partners to elevate their performance. They also maintain a pulse on talent in all markets, and support store leaders with talent mapping and calibration to build a strong local network and establish an external talent bench. b>

STRATEGIC PLANNING:
  • In close partnership with the EVP, Retail and Wholesale North America, define the strategy for the Canada region and how it supports the overarching strategy for the Americas zone.

BUSINESS DRIVE:
  • Drive like-for-like growth for the region and achieve Budget / Revised targets for each boutique.
  • Precisely identify key factors driving individual boutique performance, and action planning to address challenges for each boutique.
  • Strategic planning of business for each individual boutique of their region and priority categories.
  • Identify opportunities and work with appropriate departments (supply chain, merch, training, etc).
  • Increase conversion in each boutique and grow UPT / cross-sell in each boutique.
  • Prepare for and deliver results for collection launches and local events.

CLIENT EXPERIENCE:
  • Deliver best-in-class client experience, set expectations with each boutique and ensure those expectations are met.
  • Animate Client Development strategy by providing stores with clear objectives, driving key Client Development KPIs through structured tracking, and supporting stores with action plans based on data analysis.
  • Explore initiatives and propose new ideas to recruit clients and maximize the local market potential.
  • Reach targets for NPS and CX for each boutique.

OPERATIONAL EXCELLENCE:
  • Inventory and shrink targets to be met in each boutique.
  • Ensure teams are respecting all defined rules and procedures, and store environment is neat and tidy, both front and back of house.

STORE OPENINGS:
  • Actively participate in store openings/relocations.
  • Ensure all resources needed and liaise with other corporate partners when needed and in a timely manner.

FINANCIAL RESPONSIBILITY:
  • Reach P&L targets of each boutique and ensure they are all contributing to overall zone profitability.
  • Strategically plan boutique head count taking into account productivity, in close partnership with EVP Retail, Finance, Retail Excellence and HR teams.
  • Partner with HR to anticipate and build Talent pipeline to reduce time to fill positions.
    • Presence in store: 3-4 days a week in store; b>
      • 15 + years of boutique management and multi store experience.
      • Ability to develop, motivate, and train Boutique Managers, leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results.
      • Adjust priorities and manage time wisely in a fast-paced environment.
      • Work a full-time schedule including nights, weekends, and holidays when necessary.
      • Ability to understand and apply all company policies and procedures.

      ADDITIONAL INFORMATION:

      Christian Dior was the designer of dreams. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d'art". br/>
      Christian Dior Couture is part of the LVMH Group, where People Make the Difference. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

      Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment. #

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