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Event Sales Specialist

1 month ago

Burlington, Canada Splitsville Entertainment Burlington Full time

Splitsville Entertainment is Canada’s premier family entertainment center Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

The **Event Sales Specialist** promotes, sells and plans events for Splitsville Entertainment Guests. This role offer full-time hours fom October to May and part-time hours from June to September.

They will need to sell the event space, food and beverage, bowling, arcade and laser tag packagesoverall, the **Event Sales Specialist** is selling and planning a FUN & EXCITING EXPERIENCE for our guests

**RESPONSIBILITIES**:

- Establish, develop and maintain positive business relationships on behalf of Splitsville Entertainment with both new and existing guests
- Effectively sell the meeting spaces, party rooms, food and beverage packages, entertainment packages; meet quarterly and yearly sales goals
- Work with event sales manager to prospect new events and target new leads where possible; reach out to past clients for future booking
- Arrange and confirm all event details with client prior to the event; communicate information to all team members
- Work with event team to ensure all events run smoothly; connect with client during event to offer help if needed
- Follow up after each event with client to obtain feedback, maintain rapport and suggest future bookings with Splitsville
- Meet with events sales manager, general manager and the Splitsville Sales Team weekly to discuss weekly plan and targets
- Maintain daily use of our inhouse database to input all leads, track and follow up on all inquiries and communications with clients; track all marketing and promotional materials where necessary
- Update and maintain content on our social media sites regularly within corporate standards and guidelines
- Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings
- Provide an excellent experience for all clients and their guests - Create an atmosphere of positivity and fun
- Adhere to all company policies and procedures including all health and safety policies and procedures
- Other duties as assigned

**QUALIFICATIONS**:

- Previous experience in a Events and sales customer service role an asset
- Must be available to work evening, weekend and holiday events as needed
- Must possess excellent communication and customer service skills
- Have a desire to create fun events and take pride in their work
- Fluent in English
- Must have an outgoing personality
- Attention to detail
- Organizational skills
- Social media skills
- "Tripleseat" experience an asset
- **If you think what you have what it takes and would enjoy working in a fun, friendly, fast paced environment - we would like to hear from you**_

**Job Types**: Full-time, Part-time

Schedule:

- Day shift
- Holidays
- Night shift
- Weekend availability

**Experience**:

- Customer Service: 1 year (preferred)
- Event Sales: 1 year (preferred)

Work Location: One location

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