Front Desk Agent
5 months ago
Job Title: Front Desk Sales
Department: Operations Reports to: Sales Manager
**Responsibilities/Duties - Front Desk**
- Keep flight records: regular, charters and rescue flight manifests and flight times
- Sell tickets and handle cash and receivables payments
- Enter new reservations in the computer system
- Answer phones, transfer calls and take messages
- Communicate with pilots by radio
- Balance at end of shift - cash (Canadian and U.S. $), commissions, vouchers, debit, credit
- Issue vouchers for invoicing and process credit card payments
- Balance air summary at end of day
- NOTE: This is a two-person job. All of these functions are NOT performed by one person alone.
**Qualifications**:
**Education**
Minimum level of formal education necessary for an individual to successfully perform this job? (PREFERRABLE)
Minimum of High School plus high level of experience OR some College or University
**Experience**
Experience with customer service, cash handling and working with numbers required.
**Training**
Specialized training necessary to perform this job:
Niagara Helicopters specific training provided on the job.
**Skills and Competencies**
Technical: Multi-tasking, computer skills, attention to detail, speak, read and write English, intermediate math skills, handle cash, credit and debit transaction, operate a radio, telephone skills
Behavioural: Customer service, communication, teamwork, problem solving, collaboration.
**Job Types**: Full-time, Permanent
Pay: $17.80 per hour
Expected hours: 35 - 45 per week
**Benefits**:
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer Service and Cashier: 1 year (required)
**Language**:
- English Fluently (required)
- any other languages (preferred)
**Location**:
- Niagara Falls, ON (required)
Work Location: In person
-
Front Desk Agent
5 months ago
Niagara Falls, Canada Rodeway Inn Fallsview Full timeA front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and...
-
Front Desk Agent
5 months ago
Niagara Falls, Canada The Falls Hotel and Inn Full timeOverview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy working in a fast-paced environment, we...
-
Front Desk Agent
5 months ago
Niagara Falls, Canada Falls Hotel and Inn Full timeOverview: We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy interacting with people, we would love to...
-
Front Desk Agent
2 months ago
Niagara Falls, Canada Falls Hotel and Inn Full time**Overview** **Duties**: - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Handle guest inquiries and provide information about hotel services, local attractions, and amenities. - Process reservations and maintain accurate records of guest information. - Respond to phone calls promptly,...
-
Front Desk Agent
7 days ago
Niagara Falls, Canada Sterling Inn & Spa Full time**SALARY RANGE**: $17.50- $20.50/hour - based on experience **EMPLOYEE BENEFITS**: Employee Discounts Free Parking Paid Time Off **JOB OVERVIEW**: A Hotel Front Desk Agent is the first point of contact for guests, and they are a key position in managing all aspects of our guests experience and accommodations. Hotel Front Desk Agent responsibilities...
-
Hotel Front Desk Agent
3 months ago
Niagara Falls, Canada The Cannery Lofts Full time**SALARY RANGE**: $17.50-20.50/hour - based on experience **EMPLOYEE BENEFITS**: Employee Discounts Free Parking Paid Time Off **JOB OVERVIEW**: A Hotel Front Desk Agent is the first point of contact for guests, and they are a key position in managing all aspects of our guests experience and accommodations. Hotel Front Desk Agent responsibilities include...
-
Front Desk Agent
5 days ago
Niagara Falls, Canada super8 by wyndham niagara falls Full time**Job Summary** **Duties** - Greet and assist clients as they arrive, ensuring a positive first impression. - Manage phone systems to answer incoming calls, direct inquiries, and take messages when necessary. - Schedule appointments and maintain an organized calendar for the office. - Handle administrative tasks including filing, data entry, and maintaining...
-
Front Desk Agent
5 months ago
Niagara Falls, Canada LAfitness Full timeLooking for front desk agents to work Saturday' and Sunday 8 am to 2 pm. **Job Types**: Part-time, Permanent Part-time hours: 15 - 25 per week Pay: From $15.50 per hour **Benefits**: - Language training provided Schedule: - 4 hour shift - 8 hour shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Niagara Falls, ON:...
-
The Cannery Lofts Front Desk Agent
5 months ago
Niagara Falls, Canada The Cannery Lofts Full time**SALARY RANGE**: $16.55-$19.55/hour - based on experience **EMPLOYEE BENEFITS**: Employee Discounts Free Parking Paid Time Off **JOB OVERVIEW**: A Hotel Front Desk Agent is the first point of contact for guests, and they are a key position in managing all aspects of our guest’s experience and accommodations. Hotel Front Desk Agent responsibilities...
-
Night Auditor/front Desk Agent
5 months ago
Niagara Falls, Canada Falls Hotel and Inn Full timeJob Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve assisting guests with check-in and check-out procedures, answering inquiries, and ensuring a positive experience for all...
-
Sterling Inn
5 months ago
Niagara Falls, Canada Sterling Inn & Spa Full time**SALARY RANGE**: $16.55-$19.55/hour - based on experience **EMPLOYEE BENEFITS**: Employee Discounts Free Parking Paid Time Off **JOB OVERVIEW**: A Hotel Front Desk Agent is the first point of contact for guests, and they are a key position in managing all aspects of our guest’s experience and accommodations. Hotel Front Desk Agent responsibilities...
-
Part-time Front Desk Agent
5 months ago
Niagara Falls, Canada Niagara Grandview Boutique Hotel Full timeFront Desk Agent - Duties: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues in a professional and timely manner -...
-
Part-time Front Desk Agent
5 months ago
Niagara Falls, Canada Niagara Grandview Boutique Hotel Full timeFront Desk Agent - Duties: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues in a professional and timely manner -...
-
Part-time Front Desk Agent
3 months ago
Niagara Falls, Canada Niagara Grandview Boutique Hotel Full timeFront Desk Agent - Duties: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues in a professional and timely manner -...
-
Front Desk Representative
3 weeks ago
Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign roomsProcess group arrivals and...
-
Front Desk Representative
3 weeks ago
Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign roomsProcess group arrivals and...
-
Front Desk Representative
1 month ago
Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room...
-
Front Desk Representative
1 month ago
Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room...
-
Front Desk Representative
1 month ago
Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room...
-
Front Desk Representative
1 month ago
Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Guruwali Holding Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room...