Part-time Front Desk Agent

3 months ago


Niagara Falls, Canada Niagara Grandview Boutique Hotel Full time

Front Desk Agent
- Duties:

- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and timely manner
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area**This position will help serve breakfast on the morning shift. **Qualifications:

- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively

**Job Type**: Part-time

Pay: From $17.00 per hour

Expected hours: 15 - 20 per week

Additional pay:

- Tips

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Niagara Falls, ON L2E 3G9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person


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