Duty Manager

6 months ago

Dorval, Canada SAMSIC Assistance Canada Inc Full time

Responsibilities and Requirements:

- Duty Manager assists in communicating policies and procedures within their operation
- at the request of Ramp Manager. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining efficient services. This position requires working in a fast-paced environment with time constraints to meet operational goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.
- Duty Manager fulfills the objectives and works in conjunction with Ramp Manager to ensure all directives are followed
- Duty Manager must report to work on a regular and timely basis and report directly to the Ramp Manager.
- Performs all functions of Duty Manager, as needed.
- Actively participates in the Safety Management System (SMS) responsibilities
- Verify training and education is provided
- Identify, correct and actively seek out emerging hazards, know effective control measures for the hazards
- Directly observe workers, verify that workers’ performance meets expectations for safety
- Direct and instruct workers
- Respond to worker questions and concerns
- Ensure the health and safety of all workers
- Provide/verify workers’ training before undertaking new tasks
- Coordination and oversight of aircraft turnaround activities
- Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements Job Duties
- Schedule and coordinate SA employees as required, ensuring all shifts are covered.
- Work with the Ramp Manager to ensure employee assessments are completed in a timely fashion.
- Delegate daily flight responsibilities among ramp team members and assign all team members.
- Follow and enforce all airline standard operating procedures.
- Ensure proper first aid procedures are administered to injured staff and correct reporting procedures are carried out.
- Ensure complete flight paperwork are submitted in a timely manner
- Delegate job duties as required and ensure completion.
- Participate in oversight of all the operations during hours when required.
- Maintain Quality Assurance oversight for operational issues relating to output and safety, providing suitable corrective and/or preventative actions where necessary
- Cooperate fully with Inspectors to achieve quality inspection commitments
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details
- Posses a valid provincial driver's license
- Perform other ground service duties as assigned

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Dorval, QC H4Y 1G2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Airport: 2 years (required)

Licence/Certification:

- RAIC (RED) (required)
- D/A license (required)
- Quebec Driver's License (required)

Work Location: In person

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