Duty Manager

3 weeks ago

Dorval, Canada SAMSIC Assistance Canada Inc Full time

Responsibilities and Requirements:

- Duty Manager assists in communicating policies and procedures within their operation
- at the request of Ramp Manager. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining efficient services. This position requires working in a fast-paced environment with time constraints to meet operational goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.
- Duty Manager fulfills the objectives and works in conjunction with Ramp Manager to ensure all directives are followed
- Duty Manager must report to work on a regular and timely basis and report directly to the Ramp Manager.
- Performs all functions of Duty Manager, as needed.
- Actively participates in the Safety Management System (SMS) responsibilities
- Verify training and education is provided
- Identify, correct and actively seek out emerging hazards, know effective control measures for the hazards
- Directly observe workers, verify that workers’ performance meets expectations for safety
- Direct and instruct workers
- Respond to worker questions and concerns
- Ensure the health and safety of all workers
- Provide/verify workers’ training before undertaking new tasks
- Coordination and oversight of aircraft turnaround activities
- Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements Job Duties
- Schedule and coordinate SA employees as required, ensuring all shifts are covered.
- Work with the Ramp Manager to ensure employee assessments are completed in a timely fashion.
- Delegate daily flight responsibilities among ramp team members and assign all team members.
- Follow and enforce all airline standard operating procedures.
- Ensure proper first aid procedures are administered to injured staff and correct reporting procedures are carried out.
- Ensure complete flight paperwork are submitted in a timely manner
- Delegate job duties as required and ensure completion.
- Participate in oversight of all the operations during hours when required.
- Maintain Quality Assurance oversight for operational issues relating to output and safety, providing suitable corrective and/or preventative actions where necessary
- Cooperate fully with Inspectors to achieve quality inspection commitments
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details
- Posses a valid provincial driver's license
- Perform other ground service duties as assigned

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Dorval, QC H4Y 1G2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Airport: 2 years (required)

Licence/Certification:

- RAIC (RED) (required)
- D/A license (required)
- Quebec Driver's License (required)

Work Location: In person

  • Duty Manager

    2 weeks ago

    Dorval, Quebec, Canada SAMSIC Assistance Canada Inc Full time

    Responsibilities and Requirements: Duty Manager assists in communicating policies and procedures within their operation- at the request of Ramp Manager. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining efficient services. This position requires working in a fast-paced environment with time...

  • Duty Manager

    2 weeks ago

    Dorval, Canada GardaWorld Full time

    Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally. The **Duty Manager** is responsible for ensuring and...

  • Duty Manager

    1 month ago

    Dorval, Canada GardaWorld Full time

    Select how often (in days) to receive an alert: Duty Manager Business Unit:  Aviation Services Career Area:  Operations and Administration Location:  Dorval, CA Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the...

  • Duty Manager

    1 month ago

    Dorval, Canada GardaWorld Full time

    Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally. The Duty Manager is responsible for ensuring and improving...

  • Duty Manager

    3 weeks ago

    Dorval, Canada GardaWorld Full time

    Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally.The Duty Manager is responsible for ensuring and improving the...

  • Duty Manager

    3 weeks ago

    Dorval, Canada GardaWorld Full time

    Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally.The Duty Manager is responsible for ensuring and improving the...

  • Duty Manager

    2 weeks ago

    Dorval, Quebec, Canada GardaWorld Full time

    Do you have a passion for providing top-notch customer service? Are you fluent in both English and French? Are you eager to kickstart a career with an outstanding company? If so, GardaWorld is the perfect place for you. Join our diverse and dynamic team and set off on a journey that will not only advance your professional growth but also enrich your personal...

  • Duty Manager

    1 month ago

    Dorval, Canada GardaWorld Full time

    Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally.  The Duty Manager is responsible for ensuring and improving...

  • Duty Manager

    1 month ago

    Dorval, Canada GardaWorld Full time

    Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally. The Duty Manager is responsible for ensuring and...

  • Duty Manager

    3 weeks ago

    Dorval, Canada GardaWorld Full time

    Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally. The Duty Manager is responsible for ensuring and improving the...

  • Airport Duty Manager

    7 days ago

    Dorval, Canada SAMSIC ASSISTANCE Canada Inc. Full time

    **About us** Samsic Group operates in **27 countries** throughout the world where our **117,000 dedicated employees** cater for **30,000 customers** every day. Because we fully believe that our customers' performance is based on satisfied users and happy employees, we offer comprehensive, integrated services via **Samsic Airport**, so that passengers may...

  • Digital Specialist

    4 weeks ago

    Dorval, Canada AerRianta International Duty-Free Full time

    _English will follow_ Aer Rianta International Inc. (North America) est l'un des principaux exploitants de boutiques hors taxes dans les aéroports internationaux. **Résumé du poste** **Principales responsabilités** - Développement, conception, administration et maintenance de sites Web en anglais et en français sur la plateforme Shopify. - Gérer...

  • Digital Specialist

    2 weeks ago

    Dorval, Quebec, Canada AerRianta International Duty-Free Full time

    _English will follow_Aer Rianta International Inc. (North America) est l'un des principaux exploitants de boutiques hors taxes dans les aéroports internationaux.**Résumé du poste****Principales responsabilités**- Développement, conception, administration et maintenance de sites Web en anglais et en français sur la plateforme Shopify.- Gérer toutes les...

  • Duty Supervisor

    3 weeks ago

    Dorval, Canada Airway Interligne Full time

    **Responsibilities**: - Supervise hospitality services including food, accommodation and transportation provided to distress passengers at airports in case of flight disruptions, such as cancellations and or misconnections etc. - Assign duties and coordinate with the workers and guide them on operations of events related to distress passengers at airports....

  • Duty Manager Lounge Services Yul

    2 weeks ago

    Dorval, Canada Swissport Full time

    Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe,...

  • Duty Manager Lounge Services Yul

    3 weeks ago

    Dorval, Canada Swissport International AG Full time

    Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the...

  • Duty Manager lounge Services YUL

    2 weeks ago

    Dorval, Canada Swissport International AG Full time

    Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the...

  • Duty Manager lounge Services YUL

    2 weeks ago

    Dorval, Quebec, Canada Swissport Full time

    Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – "To provide the aviation industry with consistent and tailor-made solutions around the...

  • Duty Supervisor

    3 weeks ago

    Dorval, Quebec, Canada Airway Interligne Full time

    Responsibilities: Supervise hospitality services including food, accommodation and transportation provided to distress passengers at airports in case of flight disruptions, such as cancellations and or misconnections etc. Assign duties and coordinate with the workers and guide them on operations of events related to distress passengers at airports....

  • Construction Project Coordinator

    2 weeks ago

    Dorval, Canada AerRianta International Duty-Free Full time

    _English will follow_ - **Contrat 1 an**_ Aer Rianta International Inc. (North America) est l'un des principaux exploitants de boutiques hors taxes dans les aéroports internationaux. **Résumé du poste** Voulez-vous travailler pour un détaillant de voyages international où vos idées, vos actions et vos interactions font une réelle différence ? Nous...