Airport Duty Manager

6 months ago


Dorval, Canada SAMSIC ASSISTANCE Canada Inc. Full time

**About us**

Samsic Group operates in **27 countries** throughout the world where our **117,000 dedicated employees** cater for **30,000 customers** every day.

Because we fully believe that our customers' performance is based on satisfied users and happy employees, we offer comprehensive, integrated services via **Samsic Airport**, so that passengers may travel safely and comfortably, via **Samsic Facility**, to ensure employee well-being in healthy, safe, comfortable, and stimulating work environments, and via **Samsic RH**, to enhance work environments and develop career paths.

Samsic Airport is currently one of the only European airport service providers to offer the following solutions**:airport security, airport assistance, PRM assistance** (train stations and airports), **airport training courses, passenger welcome and assistance, airport terminals** and **aircraft cleaning**, and **passenger and crew transport**.

Our diverse expertise means that we offer exchange hubs, airports and airlines flexible services and solutions which fully meet their needs and which take the need for constant innovation into account.

And because we believe that it is our responsibility to **help build a better, more inclusive and sustainable world**, we have adopted a Corporate Social Responsibility strategy based on 4 pillars and 12 commitments in line with the **UN Sustainable Development Goals (SDGs)**.

**Key Samsic Airport figures (2019)**
- 578, 400 PRM interventions
- 28.5 million passenger security checks
- 67 million items of hand and cabin baggage security checked and handled
- 12.5 million items of hold baggage security checked and handled
- 80,000 cynotechnical interventions
- 262,266 flights handled by ramp services
- 3.9 million parcels security checked and handled
- 856,000 vehicles security checked and handled
- 100,000+ hours of training courses
- 378 motorized equipment
- 60,000 airport transfers

**SAMSIC, YOUR PREFERRED PARTNER**

Samsic Airport currently provides **services in 33 airports**: mainland France, the Caribbean:
Guadeloupe, Martinique, Guyana, Dominican Republic, and Saint-Barthelemy; Europe: Serbia, Belgium, Croatia, Portugal and also Reunion Island, United-States, Qatar and Canada. **We are expanding our operations on an international level.**

As a Duty Manager you will:

- Supervise and direct the work of ramp team members as they unload/unload and service aircraft.
- Create and manage schedules to ensure adequate staffing for all ramp operations.
- Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities.
- Serve as point person for customers and management to minimize or eliminate potential Irregularities that may arise.
- Observe and enforce all Regulatory and Airline safety regulations as well as company policies.
- Assure that all GSE maintenance procedures are assigned and completed on each shift.

To be a Duty Manager you must:

- Demonstrate strong communication skills to interact professionally with team members and customers.
- Have a valid driver’s license with a clean driving record.
- Lift up to 70 pounds (32 kg) on a regular basis
- Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Work outside in all types of weather, around jet and machinery noises.

Samsic Assistance Canada Inc. is an international ground handler that supports the airline industry. We are committed to delivering the aviation community quality services by maintaining the highest level of safety and supplying efficient, effective staff.

Airlines operate on a 24/7 schedule, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful Samsic Assistance team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety

Samsic Assistance Canada Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Salary**: $60,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Weekends as needed

**Experience**:

- Aviation / Airport: 5 years (preferred)
- Supervising: 3 years (preferred)

Work Location: In person



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