Operations Manager

3 weeks ago

Dorval, Canada Securitas Canada Ltd. Full time

As an Operations Manager for STAS Canada, your main responsibilities will be to ensure the daily oversight of the operations, including daily staffing follow up and deployment planning, and making sure all team members are briefed and prepared for their shift.

Responsibilities:

- Manage and oversee all Service Security Managers (SSM) on duty;
- Manage and lead all screening operations for their team/shift;
- Single point of contact for the client’s on duty Manager, Service Delivery;
- Complete all necessary reports/evaluations for both the client and STAS;
- Ensure shift briefings are done and tracked according to procedure;
- Orient his team to achieve desired performance levels and Key Performance Indicators (KPI);
- Participate in meeting & committees as needed/requested;
- Responsible for the good management of SITT;
- Other related tasks.

Job requirements:

- High School Diploma (Higher education an asset);
- 2 to 5 years’ experience in supervision;
- Hold an Airside vehicle operator's permit (D/A);
- Bilingual, both written and spoken (French/English);
- Good computer skills;
- Ability to communicate effectively, especially in regards to feedback and coaching;
- Ability to maintain harmonious working relationships;
- Ability to adapt quickly to changes and new ideas;
- Ability to solve problems with a high level of complexity;
- Strong ability to manage stress;
- Ability to work as a team;
- Exercise leadership to mobilize a team;
- Ability to give clear and precise instructions to a team;
- Ability to manage priorities and delegate;
- Ability to organize effective work through the team.

Additional Requirements: You must:

- Be willing to undergo extensive security & reference checks;
- Be at least 18 years of age;
- Be legally entitled to work within Canada.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Securitas Canada's Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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