Director, Customer Success

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 5,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and...

What you will do: - Provide insights on client-to-business interactions, improve customer experience through product support, and handle customer support requests to meet client retention targets. - Provide Product and Development with customer feedback on new features and areas for improvement. - Develop and monitor key metrics (retention and growth) to...

Job Title: Customer Success Advocate (base salary + commission) Location: Hybrid (Montreal office for the first 2-3 months + remote thereafter)  We are a leading provider of weight loss subscriptions, committed to helping our members achieve their health goals through personalized programs and support. Our mission is to provide exceptional service and...

**Your role as Customer Success Analyst** **What you'll be doing**: - Understanding and managing small and midsize business related operations to gain efficiencies and continuously improve processes - Maintaining relationships with clients by offering scalable account support to ensure an optimal cost-to-revenue ratio - Developing, implementing, improving,...

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 4,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and...

**We are looking for an experienced Bilingual Customer Success Manager to join the team and support our rapid growth.** You will partner closely with analysts, product, engineering and business leaders to drive the successful adoption of Novisto to help customers realize the business value of our partnership and offerings. the expansion and engagement of our...

Exciting things are happening at HealthHub! We strive to make a difference in healthcare in Canada. We work as a team to understand our customers' needs, remove barriers, and support beneficial change in the healthcare community. Our ultimate goal is to improve health care in Canada by helping Doctors do more medicine, Nurses do more nursing, and...

Who We Are At Rival Insurance Technology, we specialize in providing management systems and connectivity solutions to the insurance industry. Our commitment to innovation, collaboration, and transformative technology drives us forward. With a legacy spanning over three decades, we’re dedicated to reshaping the insurance landscape through innovation and...

**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We are looking for a Enterprise Customer Success Manager at Lightspeed to join our NoAm Retail Engagement team. Your primary objective will be to drive retention and expansion of your book of business...

PASSION.io helps people to make their dreams a reality by learning the skills from successful people. We call these successful people "Creators" and our mission is to empower these Creators to help millions of people by providing the platform to turn skills into mobile apps and we give them everything they need to run a successful online business from...

Dress for Success® Montreal is seeking a full-time Client Services and Community Relations Coordinator. This person is passionate about helping women succeed at work and in life. This role focuses on anticipating and meeting client needs, managing the boutique and inventory, engaging our volunteer group, and fostering community relations. **Essential...

Company DescriptionVircom is a global leader in offering cutting-edge email security solutions for MSPs and SMBs. With a focus on enhancing security and efficiency Vircom has, for more than 30 years, leveraged its expertise to proactively address emerging cyber threats. The company collaborates with Proofpoint and Red Sift to provide robust, scalable...

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Company Description Vircom is a global leader in offering cutting-edge email security solutions for MSPs and SMBs. With a focus on enhancing security and efficiency Vircom has, for more than 30 years, leveraged its expertise to proactively address emerging cyber threats. The company collaborates with Proofpoint and Red Sift to provide robust, scalable...

At Rival Insurance Technology, we specialize in providing management systems and connectivity solutions to the insurance industry. Our commitment to innovation, collaboration, and transformative technology drives us forward. With a legacy spanning over three decades, we’re dedicated to reshaping the insurance landscape through innovation and collaboration....

**We help the world run better** The Delivery Executive (DE) provides effective project/program oversight for one or more Value or Strategic accounts. In this billable role, the DE works closely with the customer, the Services Client Partner, and other partners to ensure the overall success of the implementation of SAP solutions and is a significant...

Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards,...

Are you looking for an opportunity to join an innovative and fast-growing tech start-up? Look no further! We are currently looking for ambitious individuals who want to make an impact and help shape the future of this industry-disrupting organization. Come join our team and take part in our mission to make estate settlement easy and accessible for families...

**Key Responsibilities** - Lead customer support by answering inbound questions and meeting customer needs, with a 24-hour response time to solve or, at a minimum, acknowledge the request - Manage IFRS Foundation’s relationship with the third-party vendor that handles exam registration, delivery, and notification of results - Manage B2B education...

Are you looking for an opportunity to join an innovative and fast-growing tech start-up? Look no further! We are currently looking for ambitious individuals who want to make an impact and help shape the future of this industry-disrupting organization. Come join our team and take part in our mission to make estate settlement easy and accessible for families...