Client Services and Community Relations Coordinator

3 weeks ago


Montréal, Canada Dress for Success Montreal Full time

Dress for Success® Montreal is seeking a full-time Client Services and Community Relations Coordinator. This person is passionate about helping women succeed at work and in life.

This role focuses on anticipating and meeting client needs, managing the boutique and inventory, engaging our volunteer group, and fostering community relations.

**Essential tasks and responsibilities include**:
**Inventory and boutique management**
- Including donation and sorting days, inventory control, volunteer scheduling, corporate and individual clothing donations
- Manage the inventory cycle of donated and other items to meet customer needs
- Manage the boutique and inventory budget
- Generate additional funds through quarterly sales
- Establish and maintain relationships with companies to provide inventory resources
- Work with community partners to increase visibility and client recruitment

**Volunteer recruitment, training and participation**
- Support volunteer recruitment, orientation and training
- Promote Dress for Success Montreal and volunteer opportunities at community and corporate events
- Communicate with corporations for volunteer opportunities, organize and plan events and volunteer opportunities for corporate groups

**Client participation**
- Ensure new clients initial experience with our organization is smooth and positive
- Implement processes for effective programming and client awareness
- Strengthen relationships with existing organizations and develop new strategic relationships
- Collaborate with the Director of Operations and Programs to create and deliver professional development programs
- Maintain the Customer Relationship Management (CRM) database of clients and volunteers

**Professional qualifications**
- Three to five years' professional experience
- Spoken and written French and English
- Post-secondary education required
- Active involvement in the Montreal community: volunteering, social media and awareness-raising events
- Have a professional and caring attitude and be able to work as part of a team
- Excellent time management, problem-solving and organizational skills
- Knowledge of Microsoft Office Suite, Zoom, Mailchimp, Google Forms
- Physically able to lift at least 35 lbs
- Must be able to work some evenings and weekends

Type d'emploi : Temps plein, Permanent

Avantages:

- Congés payés

Flexible Language Requirement:

- Anglais non requis

Horaires de travail:

- Du Lundi au Vendredi
- Fins de semaine au besoin

Formation:

- DEC (Souhaité)

Lieu du poste : In person

Date de début prévue : 2023-09-05


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