Manager, Donor Stewardship and Events

7 months ago

Toronto, Canada Toronto Humane Society Full time

Do you love animals as much as we do? Join us and you can make a difference every day

Toronto Humane Society finds new homes for thousands of animals and helps keep families together. However,Toronto Humane Society is more than an animal shelter. We are an educational resource and support system, a leading voice in animal welfare and accessible care. Toronto Humane Society is a center of excellence, a space where best practices and boundary-pushing knowledge exchange meet with unyielding optimism and a love for animals to create something special. Toronto Humane Society is like no other.

**Working at Toronto Humane Society**:
At Toronto Humane Society, we are drawn together by our **purpose**. The power of the Human-Animal Bond, it’s a bond like no other, and it’s the reason we get up in the morning. If you love animals as much as we do, you understand why we work so hard to provide the best life possible for the animals in our care and the people who bond with them. It’s our expertise at every step of the journey, combined with the love and support provided by people in our community that complete the circle.

At Toronto Humane Society we recognize that the field of animal welfare and the challenges it presents are ever changing. Because of this, we encourage and support our staff, volunteers, foster parents and other stakeholders to continue their **learning** journey. We believe that a commitment to learning and growing daily is the only way we will ever achieve our mission, not just as an organization, but also as individuals. In order to learn, we must be comfortable in the unknown, be able to take measured risks, and when we fail - be ready to accept it as an opportunity for growth. We want our people to continually develop and expand, finding creative ways to increase both our impact and theirs.

**Job Summary**
The Manager, Donor Stewardship and Events at Toronto Humane Society plays a pivotal role within the Development Department, overseeing three integral components crucial to the organization's success. Reporting to the Director of Integrated Marketing and Development, this multifaceted role involves strategically cultivating enduring relationships with donors, planning, and executing significant fundraising events, and overseeing membership programs. The Manager leads the development and implementation of comprehensive strategies for donor stewardship, tailoring approaches for diverse donor segments to foster lasting relationships and maximize engagement and support. This role also coordinates fundraising events, ensuring their success and alignment with the organization's mission. Additionally, overseeing membership programs, ensuring members receive value, engagement, and recognition for their support, is a key responsibility.

**Main Duties/Responsibilities**

Donor Stewardship:

- Develop and implement a comprehensive donor stewardship strategy tailored to diverse donor segments, fostering enduring relationships and maximizing their engagement and support.
- Oversee personalized donor acknowledgment strategies, ensuring timely, meaningful, and individualized communication with donors, providing updates on the impact of their contributions and the organization's milestones.
- Coordinate and manage donor appreciation events, celebrating and honoring donors, reinforcing positive relationships, and encouraging ongoing support.
- Collaborate with the fundraising team to identify and execute opportunities for donor recognition aligned with organizational objectives.
- Maintain and manage donor records in the organization's database systems, ensuring accuracy, data integrity, and confidentiality.
- Plan and execute donor cultivation events, ensuring compliance with regulatory requirements and delivering engaging experiences for donors.
- Collaborate with the marketing and communications teams to create materials supporting donor stewardship efforts, maintaining consistency in messaging and branding.

Events:

- Strategically plan and execute a range of signature events and programs to meet or surpass annual goals.
- Oversee the entire lifecycle of signature events, encompassing scheduling, budget management, post-event analysis, vendor contract negotiations, and successful event execution.
- Collaborate with cross-functional teams to develop comprehensive annual and individual budgets for signature events, ensuring alignment with organizational objectives.
- Manage and oversee signature events such as Paws in the Park, Pet Pics, Gala's, Golf Tournaments, etc., ensuring their effective execution and alignment with the organization's mission.
- Lead Team Experience Day, collaborating closely with Corporate Fundraising to execute successful lead-generating opportunities and enhance overall event experiences.
- Develop and implement participant surveys, compile comprehensive wrap-up reports, evaluations, and final financial reports to assess event success and areas for enhancement.
- Source,

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