Warehouse Customer Service Representative

4 months ago

Montréal, Canada Entrepôt Trans-Plus Inc Full time

Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation.

We are looking for a knowledgeable and experienced Warehouse Customer Service Representative.

Under the direction of the Operations Manager, efficiency and customer service will be a priority. The Customer Service Representative is responsible for facilitating the receiving, storing and shipping of supplies, stock and materials as well as effectively managing the timely flow of order processing.

**The main responsibilities are**:

- Creating customer orders in our system,
- Update and track all pickups and deliveries,
- Count the inventory cycle,
- Coordinate and communicate with warehouse teams (order correction, preparation of referrals as well as internal transfers and those to the customer),
- Daily update reference tools for transfers and transactions,
- Coordinate and communicate with the logistics team and the night dispatcher,
- Ensure that charges are communicated to customers and billed accordingly,
- Respond to customer inquiries, providing prompt turnaround time,
- Identify and assess customer needs to achieve total satisfaction,
- Update the reference tools for transfers and transactions daily,
- Entering data for shipping and receiving in TruckMate management (TMS); Provide accurate, valid and complete information,
- Deal with complaints, propose appropriate solutions and alternatives within a reasonable timeframe; follow up to ensure resolution,
- Work closely with dispatch to ensure there are no gaps in the communication of information between departments,
- Execute any other administrative related tasks as assigned by the direct Manager.

**Qualifications**:

- Minimum of 3 years experience of customer service (in the warehousing industry, an asset);
- Experience with 3PL (An asset);
- Bilingual oral and written in French and English;
- Energetic, hard-working, great attitude, sense of urgency, team player;
- Customer service oriented;
- Strong communication, organization skills and attention to detail;
- Planning and organizational skills, ability to work well with high volumes and deadlines
- Knowledge of import / export (asset)
- Proficiency with computer systems, including Microsoft office, PC Miller and Truckmate (Asset).

**Benefits**:

- Group insurance benefits (Healthcare & Dental Care, Life Insurance and more)
- Free parking
- Paid time off
- Eyeglasses coverage

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- warehouse: 2 years (preferred)

Work Location: In person

  • Warehouse Customer Service Representative

    4 months ago

    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Warehouse Customer Service Representative. Under the direction of the Operations Manager, efficiency and...

  • Warehouse Customer Service Representative

    4 months ago

    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Warehouse Customer Service Representative. Under the direction of the Operations Manager, efficiency and...

  • Warehouse Customer Service Representative

    4 months ago

    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Warehouse Customer Service Representative. Under the direction of the Operations Manager, efficiency and...

  • Customer Service Representative

    4 months ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Customer Service Representative

    4 months ago

    Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...

  • Customer Service Representative

    3 weeks ago

    Montréal, QC, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our ValleyField site is looking for a new Customer Service Representative to join our Contract Logistics team. ** Your Role**: As the Customer Service Representative you are accountable for maintaining excellent service levels for...

  • Customer Service Representative

    1 month ago

    Montréal, QC, Canada Groupe Lemur Inc. Full time

    _*English to follow_ **Représentant du service à la clientèle** **L'opportunité** Nous recherchons une personne proactive et soucieuse du détail pour rejoindre notre équipe en tant que représentant du service à la clientèle. Dans ce rôle, vous serez responsable de divers aspects du traitement des commandes et du soutien des comptes. Vos tâches...

  • Customer Service Representative

    3 months ago

    Montréal, Canada Mitten Building Products Full time

    **Summary** This position is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries. To maintain productive working relationships with internal and external customers and co-ordinate all aspects of siding, allied and promotional orders from receipt to delivery. **Job Duties** -...

  • Customer Service Representative

    3 weeks ago

    Montréal-Est, Quebec, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products and services.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    3 weeks ago

    Montréal-Est, Quebec, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products and services.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    3 weeks ago

    Montréal-Est, Quebec, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and promoting our products and services.Key ResponsibilitiesProvide excellent...

  • Bilingual Customer Service Representative

    4 months ago

    Montréal, Canada Keir Surgical Full time

    **Représentant(e) du service à la clientèle bilingue** Mobile Instrument Service & Repair (MISR) est une entreprise canadienne en activité depuis 1982. En tant que plus grande entreprise de réparation d’instruments chirurgicaux au Canada, MISR s’engage à être un partenaire complet pour la réparation et l’entretien préventif d’instruments...

  • Ecommerce Customer Service Representative

    4 months ago

    Montréal, Canada Union Lighting Full time

    **Ecommerce Customer Service Representative (bilingual)** This is a full-time, in-person, permanent position. **Who are we?** At Union, we're more than just a company; we're a family that has been serving our community since 1914. We take pride in our legacy of exceptional customer service and our commitment to fostering relationships and partnerships. If...

  • Assistant Dispatcher/ Warehouse Position

    4 months ago

    Montréal, Canada Warehouse St. Leonard Full time

    Assistant Dispatcher/ Warehouse assistant We are looking for an experienced assistant dispatcher to join our team, with warehouse experience. One must possess the ability to be autonomous and follow company protocols. Experience necessary driving Double Reach Lift, Electric Transpallet, and Sit down forklift. Experience dispatching trucks for various...

  • Customer Service Representative

    3 months ago

    Montréal, Canada JAM Industries Ltd. Full time

    *** **Job Title** : Customer Service Representative **Division**:Service ***Location**: Baie-d’urfé ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic...

  • Customer Service Representative

    4 months ago

    Montréal, Canada S&S Activewear Canada Inc. Full time

    **APPLY TODAY TO JOIN OUR TEAM!*** **Company Overview** S&S Activewear is the leading wholesaler to the imprintable apparel and uniform market in the United States and Canada. Since 1988, we’ve provided high-quality, imprintable apparel to our broad wholesale customer base. We offer high-quality apparel that allows your customers to express their...

  • Customer Service Representative

    4 months ago

    Montréal, Canada Location Olympique Full time

    Customer Service Representative Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across the appropriate communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...

  • Warehouse Coordinator

    3 months ago

    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Warehouse Customer Service Representative. Under the direction of the Operations Manager, efficiency and...

  • Customer Service Representative

    4 months ago

    Montréal, Canada JAM Industries Ltd. Full time

    *** **Job Title**: Customer Service Representative **Division**:Erikson Pro, Erikson Commercial **Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis |...

  • Customer Service Representative

    4 months ago

    Montréal, Canada JAM Industries Ltd. Full time

    *** **Job Title**: Customer Service Representative **Division**:Erikson Music ***Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis | JAM has grown to...