Associate Account Manager

7 months ago


Prescott, Canada OnX Canada Full time

**Job Purpose**

The Associate Account Manager - Canada manages all aspects of the sales process to specific customer(s) within the assigned module. The position is the primary contact for proactive face-to-face and inside sales efforts for a variety of CBTS products and services. Customer satisfaction within an assigned module will directly relate to the performance of the Account Manager. The successful Account Manager will develop and utilize sales plans and strategies to achieve sales goals.

**Essential Functions**
- Focusing sales activities on assigned customer(s)/module, developing sales (account) plans, positioning with customers, understanding customer needs, designing solutions, presenting proposals, and closing sales; following overall segment sales strategies as well as specific account sales strategies in order to achieve sales objectives (40%)
- Attaining assigned sales commitment including: Quoting of products/services, protection of revenue base, generation of new revenues, and ensuring customer satisfaction (30%)
- Effectively and efficiently working with other sales and support resources in order to meet customer needs and requirements; ensuring the accurate ordering and installation of services and products for assigned customer(s)/module (15%)
- Provide support and back-up for CBTS inside sales support functions (10%)
- Developing/maintaining general levels of product/service expertise and competitive knowledge (5%)

**Experience**
- No experience to 1 year
- Outside/ Inside Sales
- IT/Telecom experience preferred

**Education**
- Four years of College resulting in a Bachelor's Degree or equivalent

**Special Knowledge, Skills, and Abilities**
- Consultative Selling
- Qualifying
- Sales Process
- Planning
- Customer Knowledge
- Product Knowledge
- Business Acumen
- Competitive Knowledge
- Resource Management
- Self-Management
- Innovation
- Resource Leadership

**Supervisory Responsibilities**

No Supervisory Responsibility



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