Community Coordinator

3 weeks ago

Ottawa, Canada Invest OttawaBayview Yards Full time

**COMMUNITY COORDINATOR (12 Month Term)**

**INVEST OTTAWA - VENTURE DEVELOPMENT**
**Maternity Leave Coverage starting in February 2025**

Reporting to the Manager, Community Engagement, you will support programs and events for early and growth stage technology companies. Invest Ottawa is the lead economic development agency for knowledge-based industries that serves Ottawa’s hottest technology startups. The IO Venture Development team is looking for an organized, creative individual that thrives in a fast-paced environment.
- 10 days per month required in the office at Bayview Yards and Area X.O

**WHAT YOU WILL BE DOING**:

- Supporting the planning, execution, and evaluation of Hybrid and In-Person events;
- Onboarding and offboarding tenants of our co-working space
- Stocking and improving the co-working space as needed & engaging with tenants as a matter of customer service and to obtain feedback
- Build, edit and manage a monthly newsletter
- Tracking key community metrics on a monthly basis
- Leveraging Microsoft Dynamics to track community engagement with events and

perks;
- Coordinating our startup Perks program; including conducting research on relevant SaaS platforms, onboarding new startup Perks, and continuously evaluating the program
- Promoting events and resources through Slack, newsletters, on-site TV screens, and posters;
- Assist in managing and engaging our Slack workspace;
- Engage users in our volunteer advisory platform (Mentorloop) to find and connect with a mentor Other duties as assigned by the manager.

**WHAT YOU HAVE ACCOMPLISHED/GAINED THROUGHOUT YOUR CAREER**:

- Understanding of Microsoft Office (Excel, Word, Outlook);
- Experience using Canva, Knak, Eventbrite, Asana, and Slack considered an asset
- Familiar with creating and managing virtual events through Zoom
- Familiar with planning and executing in-person events
- Excellent verbal and written communications skills;
- Strong organizational and time management skills, with ability to prioritize tasks;
- Comfortable working in a fast-paced environment with varied deadlines;
- Exceptional attention to detail;
- Self-starter who is highly motivated and takes initiative

**WHAT DOES SUCCESS LOOK LIKE?**
- **Effective Event Management**: Successfully plan, execute, and evaluate hybrid and in-person events, gathering feedback for improvement.
- **Relationship Builder**: Efficiently onboard and offboard tenants, maintain the coworking space, and ensure tenant satisfaction.
- **Effective Communicator**: Create and manage engaging newsletters, and promote events through various channels.
- **Data-Driven Approach**: Track and analyze community metrics using Excel and Microsoft Dynamics to enhance engagement.
- **Stay Organized**: Coordinate the startup Perks program, onboard new perks, and engage the community through Slack and Mentorloop

At Invest Ottawa and Bayview Yards, we are focused on doing better and committed to leading by example because it’s what’s best for us, our culture and our community.

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