Bilingual Sales Support Analyst
2 weeks ago
**Primary Location** CA-Quebec
**Other Locations** CA-Ontario
**Value Proposition**
As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Lives - this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.
Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:
- Collaborative work environment with highly engaged employees
- Annual Employee Appreciation Week
- Career growth and training programs
- Open communication with Senior Leaders
- Employee referral program
- Recognition programs
- Social activities
- And much more
**JOB SUMMARY**
Reporting to the Senior Manager of Contracts & Sales Support, this position is responsible for providing
support to the Acute Care team by managing customer and vendor contracts, and monitoring and
maintaining contract performance and compliance an in effort to assist in attaining the sales and gross
profit objectives of the company.
**CORE JOB RESPONSIBILITIES**
- Provides support to Acute Care customers and sales representatives by providing sales quotes.
- Assists the sales team and customer service team with any pricing or invoicing discrepancies.
- Works with Purchasing to obtain costs information for products not in inventory and propose pricing accordingly.
- Research and recommend products based on product knowledge, warranties, lead times & possible substitutions to maximize customer satisfaction.
- Responsible for the maintenance of contracts and rebates in our systems, both for customers and vendors. (New agreements, as well as renewals).
- Responsible to validate and address any discrepancy reports.
- Renews contracts and reviews sales margins for the purpose of increasing profit.
- Process Special Equipment orders.
- Has minimum absenteeism and is punctual.
- Maintains good workplace housekeeping.
- Other duties as assigned
**QUALIFICATIONS**
- Bilingual: French and English
- University or College diploma (A diploma in Business is an asset)
- 1-3 years’ experience in the industry and an understanding of contract management an asset
- Excellent communication and interpersonal skills (verbal and written)
- Excellent time management and organizational skills
- Able to work under pressure in an ever changing and dynamic environment
- Able to work independently with very mínimal supervision
- Product knowledge considered an asset
- SAP & AS400 experience considered an asset
English is required due to the scope of the role.
**About Medline Canada**
Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.
**Our Commitment to Diversity and Inclusivity**
**Our commitment to Accessibility**
**Proposition de valeur**
La mission de Medline Canada, partenaire important en matière de soins de santé, consiste à travailler ensemble afin d’améliorer des vies. Cela signifie que nous sommes entièrement engagés envers la santé et le bien-être de nos clients, de nos employés, de nos partenaires et de nos communautés. Nous embauchons un groupe diversifié de talents et visons l’objectif de faire une différence dans la vie des Canadiens, d’un océan à l’autre, sans toutefois nuire à nos aspirations de croissance.
La rémunération n’est qu’une partie de la proposition de valeur que nous présentons aux employés de Medline Canada. Dans le cadre de notre mission, nous offrons un des meilleurs programmes d’expérience d’employé, qui est à la fois concurrentiel et engageant. Celui-ci comprend ce qui suit:
- Environnement de travail collaboratif avec des employés hautement motivés
- Semaine annuelle d’appréciation des employés
- Programmes d’avancement professionnel et de formation
- Communications ouvertes avec la haute direction
- Programme de recommandation d’employé
- Programmes de reconnaissance
- Activités sociales
- Et plus encore...
**SOMMAIRE DE L’EMPLOI**
Relevant du gestionnaire principal, contrats et soutien aux ventes, ce poste est chargé de fournir un soutien à l'équipe du marché hospitalier en gérant les contrats des clients et des fournisseurs, et en surveillant et en maintenant l'exécution et la conformité des contrats dans le but d'aider à atteindre les ventes et le bénéfice brut objectifs de l'entreprise.
**RESPONSABILITÉS DE BASE DE L’EMPLOI**
- Fournit un soutien aux clients et aux représentants des ventes du marché hospitalier en fo
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