Manager, Program and Learning Development

1 month ago


Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Administration, Level B

Job Title

Manager, Program and Learning Development

Department

Post Graduate Program Support | Department of Family Practice | Faculty of Medicine

Compensation Range

$6,747.50 - $9,701.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

November 26, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

NOTE: This is a full-time, ongoing position. Applicants outside of the Lower Mainland may also be considered for this position if they are able to physically work at one of our distributed sites.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Manager, Program and Learning Development is responsible for the operations and administration of the education portfolio in the Family Practice Postgraduate (FPPG) program. The FPPG program (the Program) is the largest and most geographically distributed and diverse residency training program at UBC and within Canada. At time of writing, there are 23 unique training programs across British Columbia with clinical sites in most communities across the province. This size and distribution is reflected in a high degree of complexity in every aspect of program management. This position therefore requires the incumbent to thrive in a dynamic, evolving, and diverse Program.

The Manager, Program and Learning Development will be involved in all aspects of the program ranging from HR, finance, educational delivery, accreditation, and resident selection. The incumbent develops operational structures, policy, and process to support our clinical and academic curriculum. Additionally, the Manager, Program and Learning Development collaborates with Senior Leadership and Faculty to strategically implement continuous quality improvement (CQI) initiatives. They will troubleshoot and investigate complex issues from a variety of stakeholders to develop and implement systems, tools, and policies/procedures which modernize, enhance, and increase the efficiency of program delivery.

It is essential that the Manager, Program and Learning Development exhibits diplomatic persuasiveness, discretion, initiative, and the ability to work independently and cooperatively. Additionally, the incumbent must be able to foresee challenges and course correct as required. They will be required to develop a broad and extensive knowledge of the Program, the Faculty of Medicine organizational structure and its policies, along with the nuances of working with regional campuses.

Organizational Status
Reports directly to the Senior Managers of the Family Practice Postgraduate Program. Takes direction from the Program Directors and Assistant Program Director. Works extensively with Portfolio and Site Directors to manage and enhance program delivery. Directs and supports both site and central administrative staff. Interacts with an extensive administrative and faculty network in the Department of Family Practice, Faculty of Medicine, various units at UBC, along with residents, and healthcare organizations across the province.

Work Performed

Program Delivery, Design & Development- Makes decisions regarding the management of the administrative and operational delivery of the following areas of the program: curriculum (clinical & academic), scholarship, program evaluation, resident performance and assessment, faculty development, and behavioral medicine curriculum.- Advises and collaborates with the Portfolio Directors to ensure program delivery aligns with program goals, budget, and accreditation standards.- Provides administrative direction to sites and oversees work of Education Coordinators relating to resident remediation, promotion, graduation or licensure.- Develops operational linkages between sites by facilitating communication with education leaders with the aim to create central resources which improve the efficiency of the educational delivery of the program.- Manages the provincial academic curriculum; works with the Curriculum Director and Sites to harmonize content that can be delivered regionally/centrally.- Responsible for operationalizing and developing the program evaluation strategy; this also includes:
- designi



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