Front Desk Receptionist

5 months ago

Greater Sudbury, Canada Sudbury Indoor Tennis Club Full time

**Full Job Description**

Do you love to interact and engage with people, and are looking for a great opportunity to be a part of a friendly-focused company that´s committed to empowering you to grow while serving the Sudbury community?

Look no further - When you join the Sudbury Indoor Tennis Centre family, you´re joining a team that is committed to excellence, leadership, health and wellness, and creating an atmosphere that's fun and safe to be around.

As the Membership Services/Front Desk staff you are the face of the club and are responsible for ensuring that the SITC members and non-members feel welcomed, appreciated, understood and professionally served.

Although this is entry is part time, with hours as scheduled by the Manager, we provide career great development options with full time hours.

**What You Can Expect in This Role**:

- Open/Close the SITC, ensuring all members have vacated the property, and ensuring the club is secured and armed.
- Escalate complex client inquiries to the appropriate team lead.
- Proactively building positive relationships with the members and furthering our mission of complete member satisfaction.
- Accept and manage payments using the internal software as well as payment processors and point of sale systems.
- Assist in the preparation and submission of various reports requested by board members and team leaders.
- Daily general tidiness of club washrooms, member lounge, tennis courts, etc.
- At times, you may be required to work beyond your regular hours for special events, tournaments, etc.
- Other duties and office administration responsibilities, as assigned.

**What You Bring to The Role**:

- High school Diploma
- Exceptional time management skills
- Ability to use and understand Google Spreadsheets proficiently
- Strong attention to detail with an aptitude for proofreading, suggesting alternatives and making/requesting modifications as needed.
- Proficient with PC’s, with the ability to quickly learn and become proficient with new software as needed.
- Proficient with Google’s G-Suite software, combining Google Drive, Gmail, Docs, Sheets, etc.

**Main Benefits**:

- Extremely consistent schedule
- Casual environment
- If you're not at work, you're not on call. We will not call you in to work on days you're not scheduled for
- Free coffee and plenty of downtime between busy periods
- Friendly staff team who works together to make the best & most welcoming club we can
- Job Types: Part-time, Permanent
- Full-time hours: 30 per week

**Salary**: $17.00 per hour

**Job Types**: Full-time, Part-time

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

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