Front Desk Supervisor
6 days ago
Job Overview:
We are seeking a highly organized, super positive and customer-focused individual to join our team as a Front Desk Manager.
As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and providing exceptional service.
If you have a passion for hospitality, health and fitness, have a love for positivity and enjoy working in a fast-paced environment, we would love to hear from you.
**Duties**:
- Greet and welcome clients with a friendly and professional demeanor
- Check-in and check-out clients efficiently and accurately
- Answer phone calls and respond to inquiries in a timely manner
- Provide information about facilities, services, and programs
- Maintain the cleanliness and organization of the studio, including vacuuming, sweeping, tidying, etc.
- Assist with administrative tasks such as managing members, processing payments, and updating student information
**Skills**:
- Excellent guest service skills with the ability to anticipate needs and exceed expectations
- Multilingual or bilingual proficiency is highly desirable
- Strong phone etiquette and communication skills
- Previous experience in a fitness studio or front desk operations is preferred
- Exceptional organizational skills with attention to detail
- Extremely positive, courteous and friendly
Join our team as a Front Desk Manager and be part of creating a fun, engaging and positive experience for our clients.
**Job Type**: Part-time
**Salary**: From $17.00 per hour
Expected hours: 15 per week
**Benefits**:
- On-site gym
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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