Sales Administrator

6 months ago

Edmonton, Canada CANTIRO Full time

With over 25 years of real estate experience, Cantiro has developed visionary communities, built innovative homes, designed luxury condos, created the best townhomes and inspired some of the most interesting commercial properties. In each one of our four divisions—Homes, Communities, Commercial and Residential Rentals—our customers’ lives are at the centre of every decision we make.

**Responsibilities**:

- Price adjustments as per sales manager
- Monitor and update spec inventory set up and work in progress
- Organize and summarize accomplish reports when required
- Complete meeting minutes for various meetings
- Work with inside sales relationships as required
- Create reports for online sales counselling
- Coordinate customers experience meetings, take minutes and assist in implementation of new customer protocol
- Collect and organize sale completion information
- Provide administrative support, throughout the buying process
- Record keeping that includes sales and expense reports, electronic databases and sales proposals for prospective customers
- Track customer deposits and down payments
- Provide clerical and minor technical support to the sales department
- Manage department office supplies and brochure orders
- Tracking possession dates and assisting with the possession process as required
- Provide product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions
- Update job knowledge by participating in educational opportunities
- Accomplishes department and organization mission by completing related results as needed
- Sales commitments during sales hours - may have to work in show homes
- Complete items on the weekly priorities list for sales
- HomeFront clean up - releasing files, lots, etc. (estimating/sales)
- Create change orders/files for sales/specs/show homes
- Create processes for sales
- Proformas - create, update, file
- Create training resources
- Modify sales forms as requested
- Create pre-sites/promo forms as needed
- Shop other builders as required
- Track reports from sales
- Disperse marketing documents
- Staging - update and coordinate moves
- Create miscellaneous documents for upper management
- Job list updates
- Update site superintendent list
- Track outstanding paperwork from sales
- Research for the sales team
- Update documents in FSM for construction
- Track sales items for townhomes
- Update & track MLS documents & listing details
- Contract management
- Change order coordination
- Spec inventory
- Land inventory
- File processed paperwork

**Qualifications/Education/Preferred Skills**
- High-school Diploma/Post-Secondary Diploma
- **1-2 years** **New Homes Sales** experience
- **Real estate conveyancing** is considered an asset
- Computer skills are mandatory; **Microsoft Office** - fluent in all programs (Word, Excel, PowerPoint & Outlook)
- Experience working with **HomeFront Sales** and remote access systems is an asset
- Knowledge of the new home construction/sales industry
- Accurate keyboarding and data entry
- Highly organized and excellent time management skills; self-motivated
- Ability to prioritize quickly and effectively
- Ability to grasp potential issues, problem solve and adjust workload & timelines based on priority changes in a fast-changing market
- Understanding of confidentiality requirements in relation to new home sales
- Excellent customer service
- New home building experience is considered an asset
- Strong organizational and clerical skills
- Excellent typing and computer skills, including proficiency in using Google Suite
- Exceptional phone etiquette and communication skills
- Ability to work independently and prioritize tasks effectively

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- New Home Inside Sales: 1 year (preferred)
- Administrative Office: 1 year (required)

Work Location: In person

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