Sales Coordinator
2 months ago
**Job Overview**
**Responsibilities**
- Establish active communication and engage with sales team to ensure the prompt processing of orders, quotes, and sales agreements.
- Provide customers and inside teams with updates on delivery dates and possible delays.
- Contribute to overall customer satisfaction by promptly responding to inquiries and complaints and resolving issues.
- Invoice all installation related paperwork and update customer accounts.
- Maintain accurate records of customer interactions.
- Administrate rebate programs.
- Collaborate with technical teams to provide product information and support during the sales process.
- Communicate effectively with both internal teams and external clients to ensure alignment on goals and expectations.
- Collaborate with internal teams to ensure accurate and timely reporting on key performance metrics, such as sales, inventory, and customer satisfaction.
- Assist sales team with trade shows and community events.
- Ensure equipment literature is current.
**Requirements**:
- Proven experience in inside sales or customer service roles is preferred.
- Strong negotiation skills with the ability to influence decision-making.
- Proficient in Microsoft Word and Excel.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively in a team-oriented environment while managing individual responsibilities.
- Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
- A proactive attitude towards problem-solving and a willingness to learn new skills.
Join us as we strive for excellence in sales coordination, ensuring our clients receive the best service possible while supporting our team's success
**Job Types**: Full-time, Permanent
Pay: $20.00-$23.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 2 years (preferred)
Work Location: In person
Expected start date: 2024-10-07
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