External Relations Specialist
3 months ago
**Description de poste**:
L’équipe Systèmes de transport de WSP au Canada s’agrandit et est à la recherche d’un ou d’une partenaire stratégique pour ses activités commerciales. Nous cherchons en effet à recruter un ou une S **pécialiste, Relations externes **, qui relèvera du vice-président principal, Relations externes. La personne retenue jouera un rôle stratégique dans la communication efficace des plans d’engagement des parties prenantes.
E n collaboration avec les équipes de projet, le ou la S **pécialiste, Relations externes **, sera responsable du développement, de la gestion et de la mise en œuvre d’outils et de systèmes technologiques servant à gérer les relations avec les parties prenantes. La personne retenue collaborera avec divers partenaires, autant à l’interne qu’à l’externe, afin de produire des rapports sur les communications et l’engagement, et d’ainsi atteindre les objectifs des projets à cet égard.
**Principales responsabilités**
- Prendre en charge les divers outils et systèmes servant à gérer les relations avec les parties prenantes et les clients ainsi que la création de pistes, par exemple **Borealis **et **Meltwater **.
- Contribuer au développement et à la mise en œuvre des stratégies et tactiques de communication et d’incitation à l’engagement des parties prenantes.
- Assurer le suivi des enjeux sur les différents canaux et médias de communication.
- Préparer des rapports sur le suivi des enjeux et les médias de communication.
- Rédiger des messages destinés aux médias sociaux.
- Veiller à ce qu’une piste d’audit exacte soit tenue à jour pour tous les contacts et activités d’engagement des parties prenantes soient consignés dans la base de données des parties prenantes.
- Recommander et créer des indicateurs de rendement pour évaluer et suivre l’évolution des stratégies de communication et d’engagement.
- Créer des outils de suivi d’enjeux ainsi qu’une liste des zones critiques.
- Établir et mettre à jour une carte de l’engagement des parties prenantes.
- Établir et mettre à jour un tableau de bord de l’engagement des parties prenantes.
- Établir et mettre à jour un tableau de pointage pour l’engagement des parties prenantes.
- Rédiger et mettre à jour un rapport sur l’engagement des parties prenantes. Contribuer à tous les aspects de la communication et de l'engagement et s'efforcer d'assurer la réussite des projets des clients.
**Qualifications**
- Baccalauréat en communications, en marketing, en relations publiques ou dans un domaine connexe
- Au moins sept ans d’expérience en engagement des parties prenantes et communications externes
- Excellentes aptitudes en communication, tant à l’oral qu’à l’écrit
- Capacité à travailler efficacement, à la fois de manière autonome et en équipe
- Compétences en gestion simultanée de plusieurs projets
- Intérêt pour l’environnement politique lié aux infrastructures
- Expérience en gestion de crise et de problèmes
- Grande expérience liée aux relations avec les médias, aux médias sociaux et aux affaires publiques
- Excellente maîtrise de l’anglais et du français, à l’écrit et à l’oral
- Expérience avec les logiciels et outils liés à l’engagement des parties prenantes et de veille des médias, par exemple **Borealis **et **Meltwater**:
- Expérience avec les logiciels et outils de gestion des relations client
- Expérience dans une grande entreprise qui mène des activités nationales ou internationales
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