Customer Portal Coordinator

2 weeks ago


Mississauga, Canada KINTETSU WORLD EXPRESS Full time

**LOOKING FOR AN AMAZING CAREER OPPORTUNITY IN MISSISSAUGA?**

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WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO*

Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, KWE can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today

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KWE IS CURRENTLY HIRING A CUSTOMER PORTAL COORDINATOR*

KWE is currently looking for A Customer Portal Coordinator who is focused on delivering a world class customer service experience to our valued customers. Great operations and customer support is a vital part of our business As a member of our team, you will be responsible for smooth transactions by using KWE’s vase word wide network for a designated client base. Our collaborative and diverse approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made KWE the envy of our competitors.

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WHY KWE?*
- On-going training and development to ensure your success
- A fast-paced, dynamic, and fun environment with a great team
- A generous bonus program linked to company & individual success
- Competitive and equitable compensation packages
- Dental, Medical, vision, Life, dependent life, and critical illness insurance
- Employee Assistance Program
- Paid time off benefits
- Generous quarterly bonus program and holiday bonus for permanent staff
- Competitive & equitable compensation packages

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WHAT ARE WE LOOKING FOR?*
- Formal academic training in logistics and transportation
- Ability to communicate in English clearly, both written and orally
- Fun, friendly, confident personalities
- Strong problem solving and analytical skills
- Exceptional organizational skills
- Ability to work collaboratively with fellow colleagues
- Ability to interact professionally with our customers

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DETAILS OF THE JOB*
- Provide accurate data entry and shipment tracking updates. Take the appropriate action to rectify errors or omissions.
- Provide excellence in customer service as a first place of contact with VIP clients and within our organization.
- Liaise with the import / export staff, sales and department manager to ensure timely and accurate shipment information.
- Take initiative to check with carriers on shipment status.
- Have a good understanding of Incoterms
- Able to multi-task in a fast-paced environment

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ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW*


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