E-commerce Coordinator

3 months ago

Mississauga, Canada Desco Plumbing and Heating Supply Full time

**The Opportunity**

We are currently looking for a **E-Commerce Coordinator **to join our dynamic team at our Mississauga, ON location.

Reporting to the Digital Marketplace Specialist, the E-Commerce Coordinator will provide an integral role in our online sales operations, maintenance, and other additional activities. As an E-Commerce Coordinator, you will be responsible for customer pricing, catalog updates, product maintenance, as well as communicating with our various customers. You will be involved in the continued growth of the customer base, while also looking for opportunities to be more efficient and additional sales opportunities.

**Duties**

1. In collaboration with their Manager and IT department, the role will focus on pricing and portal updates, inventory, and catalog health and other various related duties.

2. Working directly with the Manager, A/R, Warehouse and the Customers in processing returns/credits, deductions and chargebacks.

3. Work within customer portals to answer or solve inquiries or issues with data, pricing, products, orders and returns.

4. Participate in customer and vendor meetings on new products, opportunities and solution making.

5. Work closely with Manager to review customer data to assess current inventory and customer needs.

6. Generate reports to analyze and review with Manager on inventory, pricing and trends.

7. Conduct PIM/Coding data audits to rectify code joins and other ERP or portal related tasks.

8. Acting ‘back up’ for customer service / order entry when required

9. Acting ‘back up’ for invoicing/credits/ when required

**What You Offer**
- Minimum 2-3 years experience in logistics an asset
- 1+ years Purchasing experience an asset
- E-Commerce experience preferred with familiarity of e-commerce sites and portals an asset (Wayfair, Amazon, CommerceHub, Blue Yonder, etc.)
- Computer literate and tech savvy with knowledge in Microsoft Office (Excel, Word, PowerPoint)
- Strong written and verbal communication and interpersonal skills
- Positive attitude and customer service oriented.
- Ability to thrive and succeed in a busy, challenging environment
- Excellent organizational skills, including time and task management
- Come be a part of Desco - one of Canada's Best Managed Companies since 2009 - earning us the ultimate honor of Platinum Club Member Status._
- As a leading Canadian owned plumbing, HVAC and hydronic’s wholesale distributor, we are comprised of 17 locations and 3 luxury showrooms and are a proud supporter and supplier to the essential Plumbing and Heating trade contractors in the Ontario market._
- Desco is committed to providing accessible employment practices, in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Applicants are asked to make accommodation requests to Desco, and we will make every effort to ensure that accommodation requests are met throughout the recruitment process._

**Job Types**: Full-time, Permanent

Pay: $48,000.00-$52,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- E-commerce: 2 years (preferred)

Work Location: In person

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