Coordinator, Customer Business Development

6 months ago


Mississauga, Canada Revlon Canada, Inc. Full time

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

**Position Overview**:

- Under the guidance of the Sr. Customer Business Development Manager, this position will be responsible for timely and accurate delivery of paperwork due to customer account teams for Shoppers Drug Mart and Loblaws. This position will handle administrative functions for the team as they relate to the sharing of information and communication with Customer Service, Marketing and other internal and external Customers.
- Solid Technical skillsets required to work within each Retailer Portal, as it relates to inputting and exporting information as required.
- This position will also be responsible for providing basic analytical support to deliver business goals. Primary focus will be toward tracking and reporting against key performance criteria vs. external and internal targets.
- Strong Communication and Collaboration Skills, along with a high attention to detail will be a great asset for this Role.
- Strong multi-tasking ability is required as this role manages multiple concurrent timelines across multiple categories

**Major Duties**:

- Responsible for managing all steps in listing/communication for New Products, Relines, Prepack, and E-Comm submissions and managing ongoing communication related to all customer specific listing programs including:

- Preparation of selling materials Sell sheets in English.
- Markdown and RA Forms
- Maintain Promo forecast inputs and make changes/updates as needed.
- Planogram Reline forms and tracking.
- Retailer portal listing submissions and price changes
- Customer Marketing initiative (in-store/online) proposals, submissions, tracking, and execution
- Responsible for project management of all aspects of New Store initiatives including:

- Timely and accurate completion of all internal paperwork
- Ongoing tracking and continuous follow-up against all timelines
- Management of all communication with external Customer Team Members
- Internal Collaboration with Merchandising Team, Customer Service and Customer Business Development Team to ensure every door opens complete and on time - including missing fixtures.
- Create Monthly Bulletin for Service Calls priorities
- Responsible for building and/or maintaining internal tracking documents related to:

- Assortments
- Activity Planning
- Display Promo
- Customer Flyer Responsibilities
- Create Customer Flyer submission templates
- Creation of Flyer & Instore Contracts in the Customer Portal
- No Charge ordering of samples, along with providing Images as required
- Customer Display Promo Responsibilities
- Collaborating with Marketing on Prepack calendar to ensure space is maintained and assortment is compliant
- Debit Reconciliation - Debit Memo tracking
- Support for Customer Tradeshows or Conferences as required:

- Key contact for all aspects of booth ordering and Show logistics, secure product and other materials as required
- Facilitating setup alongside of CBDM

**Education & Experience**:

- Post-secondary graduation, additional experience providing support to Sales/Marketing preferably within the Consumer-Packaged Goods industry is an ass
- Previous experience in the cosmetic industry and/or with Shoppers Drugs Mart and Loblaw is an asset, as well as knowledge of the Customer portal (Loblaw portal, LDIA and Vendor board)

**Knowledge, Skills & Abilities**:
**Essential**
- Advanced computer skills - MS Word, Excel, and PowerPoint
- Experience with ACNielsen, analytical reporting, SAP
- Knowledge of Cosmetics, Consumer Packaged Goods or other related industry

Succeeding Together at Revlon Appropriate Workplace Behaviors
- Accountability, Collaboration, Communication, and Execution
- Positive, can-do attitude, not easil



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