Administrative Agent

6 months ago

Montréal, Canada Les YMCA du Québec Full time

Under the supervision of the YMCA International Language School's Sales and Customer Experience Coordinator, the incumbent carries out all activities related to administrative processing and follow-up. The incumbent works closely with the administrative team and maintains excellent relations with the school’s staff.

**Our challenges**
- Organization and maintenance of administrative files and documents (including data entry).
- Coordinating schedules and planning meetings.
- Support in drafting correspondence and reports.
- Collaborate with other departments to ensure smooth and efficient communication.
- Performs accounts payable tasks, identifies and records problem cases, researches and follows up with customers, make corrections and/or adjustments as required, including collection calls.
- Communicate with customers to resolve administrative issues (receipt on file, reason for cancellation, etc.).

**Some good reasons to join the YMCA**

Of course, the YMCA offers competitive compensation and excellent benefits, but working on our teams is first and foremost an opportunity to:

- Develop your expertise;
- Rub shoulders with passionate experts;
- Have a positive social impact;
- Work with multiple committed partners;
- Hake a real difference to people's lives;
- Have the autonomy to take on stimulating challenges.

By joining our team, you'll also discover an environment where people, mutual aid and collaboration are at the heart of our activities.

The person we are looking for:

- College diploma in administration or equivalent;
- Two years' experience in an administrative position or equivalent.
- Minimum 1 year experience in sales and customer service.
- Excellent computer skills (Windows, Outlook, Word, Excel, PowerPoint, Internet)
- Very good knowledge of the YMCA's mission and values
- Perfect command of spoken and written French and English.

Type d'emploi : Temps partiel

Salaire : 18,40$ par heure

Heures prévues : 28 par semaine

Horaires de travail:

- Du Lundi au Vendredi
- Quart de jour

Lieu du poste : En présentiel

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