Regional Facilities Manager

7 months ago

Jasper, Canada True North Hostelling Association Full time

**Regional Facilities Manager**

About HI

**About HI**

We love travelling. To us, travel isn’t just about going places, it’s also about meeting people, discovering cultures, discovering new food and most of all, discovering yourself. We believe that through hostelling, we can make the world a better place. Our mission is to build a community of conscious travellers who share a greater understanding of people, places and cultures.

***

**The Role**

Reporting to the Chief Operating Officer, the Regional Maintenance Manager provides focused support in hostel maintenance, equipment, and property care, custodial services, trade work liaison, equipment preventative maintenance repair and scheduling, and standards for new developments throughout their assigned region. The Regional Maintenance Manager acts as the primary consultant and resource for regional maintenance issues overseeing maintenance staff at the designated hostels and ensures that service is accessible, responsive, accurate, and consistent.

This is a working position, we expect that the incumbent will spend 30-40% of their time hands-on actively working on projects and performing maintenance, repairs, upkeep and new project installations.

**Work Location**:Must be based within driving distance of Jasper, Banff or Lake Louise

**Scope**: 10 Wilderness Properties in Jasper and Banff National Parks:
HI Nordegg

HI Lake Louise

HI Banff

HI Jasper

**Direct Reports**:

- Up to 10 maintenance staff, the majority of which are based at our properties in Lake Louise, Banff and Jasper. This number may be higher during periods when seasonal or temporary staff are working on projects.

**Accountabilities**:

- Responsible for providing leadership and general supervision to the Site Maintenance Staff
- Manages maintenance staff performance including performance reviews, coaching, training and development.
- Provides customer focused support in maintenance, property care, trade work liaison, equipment preventative maintenance repair and scheduling, and standards for new development.
- Provides expertise in building maintenance and repair including HVAC, plumbing, and IPC Direction
- Acts as the primary consultant and resource for regional maintenance issues for designated hostels and ensures that maintenance service is accessible, responsive, accurate, and consistent.
- Plans and supervises hostel improvements or minor capital upgrading projects for designated hostels.
- Works with maintenance staff to implement preventive repair and maintenance programs.
- Monitors preventive maintenance records.
- Work with Human Resources to meet and implement maintenance related workplace safety compliance processes and procedures.
- Visits each hostel to provide general supervision and guidance to maintenance staff.
- Evaluates preventative maintenance programs and meets with hostel Managers and maintenance staff to conduct inspections.
- Consults with Hostel Managers in regard to prioritizing site requirements and projects.
- Meets with Hostel Managers and maintenance staff to review and update maintenance plans.
- Solicits feedback from hostel managers and monitors their satisfaction with maintenance programs and services.

**Project** **Management**

***
- Works in partnership with senior leaders to plan and coordinate major capital renovations.
- Liaises and consults on new building systems.
- Takes a lead role in the initiation, completion, and commissioning of new projects including the maintenance of all aspects of project critical path, stakeholders, and communication.
- Prepares and monitors budgets, project schedules for development and construction.
- Facilitates the selection of architects, engineers, contractors, and other consultants for each project and leads this team for the duration of each project.
- Act as management representative during all phases of new projects including attendance at design and site meetings and prepares timely responses to consultants and community requests for information.
- Develops and maintains building design guidelines and standards to ensure conformation with best practice and organizational standards.
- Reviews consultant drawings and specifications to ensure compliance with capital guidelines.
- Reviews life safety systems to meet functional requirements.

**General**
- Incorporates the organization’s Mission, Vision, Values, and strategic directions into all quality improvement initiatives.
- Maintains a high standard of cleanliness, keeping the work environment consistently tidy.
- Adheres to all infection control practices and procedures.
- Ensures that resources are being used effectively and efficiently and not wasted or misappropriated.
- Maintains confidentiality on issues related to hostel management and employee matters and Association information.
- Pursues continual learning by participating in in-services and training/education programs.
- Maintains a safe working culture by assessing and controllin

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