Luxury Hotel Operations Manager
3 weeks ago
Job Summary
Athabasca Hotel seeks an experienced Luxury Hotel Operations Manager to oversee the daily operations of our hotel. This is a permanent position offering a competitive salary and comprehensive benefits package.
About Us
Athabasca Hotel is a leading hospitality provider in rural Canada, renowned for its exceptional service and luxurious amenities.
Salary
The estimated annual salary for this role is $65,000 - $80,000 CAD, depending on experience.
Job Description
- Supervise a team of over 20 staff members in various areas of responsibility, including food and beverage servers.
- Perform front desk duties, ensuring seamless check-in and check-out experiences for guests.
- Prepare and monitor budgets, revenues, and expenses to maintain operational efficiency.
- Arrange and oversee maintenance activities to ensure the hotel's facilities are well-maintained.
- Enforce policies and procedures, addressing customer complaints or concerns in a professional manner.
- Assist clients/guests with special needs, providing exceptional customer service.
- Establish work schedules to meet the hotel's operational requirements.
Required Skills and Qualifications
- Minimum 1 year of experience in hotel management, preferably in a similar rural setting.
- Smart Serve certification is an asset.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Familiarity with central reservation systems (CRS) is desirable.
- Bondable and able to undergo a criminal record check.
- Own transportation is required, as public transportation is not available.
Benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Life insurance
- Long-term care insurance
Others
- Free parking available
- On-site amenities
- On-site housing options
Languages
The primary language of this role is English (en).
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