Employee Services Coordinator

3 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Year Round

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels; Retail savings at Burton, Columbia, The North Face, Red Devil, Columbia, Lifted, Hillside, and more

The Employee Services Coordinator Is essential to the success of the entire Blue Mountain team by providing a friendly and helpful experience to our Employees, internal and external partners. The Employee Services Coordinator dispenses a lot of information about the resort and area, a source of critical information for internal employees. This is an opportunity for development of new skills and abilities for front-line staff around the resort.

**Salary Range - $43,000-$46,000**

**Full Time with Health and Dental Benefits**

**WHAT **WILL I BE DOING?**
- Coordinating activities of the Employee Services Team.
- Organizing incoming and outgoing mail relative to Health and Safety.
- Liaising with departments and WSIB as related to workplace claims.
- Coordinating Employee Services Initiatives.
- Answering questions about Employee Services, WSIB or Health and Safety. Understanding the purpose of the employees' visit and connects the employee to the correct professional.
- Completing administrative tasks in collaboration with Leadership. May include regular and ad-hoc reports, database maintenance etc.
- Accurately updating data in various web-based and proprietary systems per SOP; examples of such include purchasing systems, databases, forms submissions
- Providing coordination support to the Employee Services and Safety leadership team to manage the day-to-day operations of Employee Services and Health & Safety; services which can include employee housing, employee HUBs and administration duties related toemployee Safety program(s).

**WHAT DO WE NEED FROM YOU?**
- Strong Computer skills including MS Word, Excel, Outlook, Microsoft Teams and other web based platforms as required.
- Strong service, hospitality or Front Desk or related experience or College diploma/University degree
- Enthusiastic, friendly and professional telephone manner
- Detail oriented and able to remain calm under pressure
- Able to handle discreet situations confidently and professionally
- Experience handling money and working within an office environment
- Enthusiasm and passion for delivering great experiences to guests and co-workers

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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