Program Development Consultant

7 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Primary Care Strategy, the Program Development Consultant supports Island Health's Primary Care Strategy by leading the collaborative development and implementation of policy and procedures in support of primary care operations. The Consultant works with a broad network of internal and external stakeholders to develop critical primary care infrastructure to support safe and effective patient care in a range of primary care settings, including Island Health owned and operated sites, Patient Medical Homes, and Primary Care Network programs and sites.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a degree (Master's preferred) in Business Administration, Health Administration, Public Administration, Leadership, or health-related field such as health sciences, nursing or medicine, or social sciences. Minimum five (5) years' experience working in a health care environment, preferably primary care and four (4) years' recent experience in strategic planning, community development or program development.

**Skills And Abilities**:

- Demonstrated expertise in facilitation, consensus building, networking, and liaison between multiple stakeholders.
- Experience in the development and implementation of policy and procedure in health care environments.
- Understanding of health care system service delivery structures and processes.
- Demonstrated excellence in written and verbal communication skills appropriate to a range of internal and external stakeholders.
- Ability to be self-directed, to work independently and able to manage a varied workload.
- Works effectively in a team environment, and is capable of liaising with internal corporate departments, and external partners (e.g., Divisions of Family Practice) to complete tasks.
- Analytical and creative problem-solving skills.
- Demonstrated ability to effectively plan, prioritize and monitor initiatives within set timelines.
- Ability to lead and participate in qualitative improvement and develop and nurture an environment where quality improvement principles are fostered.
- Understanding of patient centred approaches to care delivery including cultural safety, trauma informed care, and harm reduction.

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