Program Supervisor

2 months ago

Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

A willingness to work a flexible schedule is required as shifts may vary and will include evenings and weekends. This role is classified as a full-time position, and the incumbent will be eligible for an attractive benefits package.**This is a contractual position starting April 1 2024 and ending November 1 2024**

**Our Culture**

Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day.

**We are welcoming.**
We are open to all. We are a place where you can belong.

**We are genuine.**
We value you and embrace your individuality.

**We are hopeful.**
We believe in you and your potential to become a catalyst in the world.

**We are nurturing.**
We support you in your journey to develop your full potential.

**We are determined.**
Above all else, we are on a constant quest to make our community stronger, if you want to join us

**Essential Functions**
- Build an effective staff team: Recruit, hire, train, coach, supervise and manage all full-time and part-time staff, volunteers, and practicum students within program areas.
- Support the staff, volunteers and students and hold them accountable for the delivery of high-quality programs and services through excellent relationships with participants, guardians, and natural support.
- Provide leadership to program service delivery and development to meet the needs of program participants and the community
- Network with key program stakeholders, community agencies, education, and business stakeholders to identify needs, receive referrals, coordinate program solutions and opportunities.
- Represent YMCA youth programs at relevant inter-agency community tables.
- Research, plan, and evaluate program components for progress, outputs, and outcomes.
- Ensure accurate utilization of multiple data systems
- Support program implementation and provide supervision and cover off as required.
- Establish effective community relations relevant to the program. Market and promote programs to achieve programmatic and financial targets.
- Assist with the development, production and implementation of varied promotional and marketing materials, events, and strategies to appropriate internal and external target markets in accordance with Association graphic standards.
- Manage within the approved program budget and maintain accurate expense and revenue records,
- Establish and maintain accurate and current participant and program records, current statistical, outcome tracking, anecdotal information and participate in annual participant and program record audits.
- Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.

**What You'll Need for This Job**
- ** Education/Certifications/Credentials/Professional Registration**
- University Degree in Human Services or Education field or equivalent.
- Annual registration in a professional organization as required by law if applicable.
- Standard First Aid and CPR-C, Child Welfare & Police Security Clearance, and WHMIS Certification
- Non-Violent Crisis Intervention and Suicide Intervention Certification preferred.
- Valid driver’s license and access to a vehicle is required
- ** Experience**
- At least 1-3 years’ experience in a supervisory role.
- 3-5 years’ experience working with youth experiencing barriers in their lives.
- 3 years of direct professional experience in a team environment.
- Experience in coaching and supervision.
- Experience and knowledge of cultural and minority groups, special or high needs populations and other marginalized persons.
- ** Knowledge/Skills**
- Excellent oral and written communication, interpersonal and team skills.
- Excellent organizational and time management skills.
- Willingness to pursue strategic vision
- Demonstrated skills and knowledge of program development, planning and promotion, outcome evaluation, budgeting and financial management, and marketing and public relations.
- Knowledge in supportive counselling skills.
- Knowledge of related community, education, youth, and human services resources.
- Sensitivity and demonstrated knowledge of dealing with the needs of participants from different cultural and racial backgrounds.
- Working knowledge of Microsoft Office (Powerpoint, Excel, Word, Outlook).

**What the Y Brings to You**
- A meaningful career with opportunities to grow while building your community.
- A culture of honesty, respect and pride in what we do.
- Colleagues who bring diverse perspectives and talents to the workplace.
- Comprehensive benefits package.
- Reduced fees in YMCA programs such as child care and day camps (depending on availability and employment status).
- All employees will be required to participate in mandatory training on these new procedures and policies prior to their start date.

**Disclaimer

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