Program Supervisor

3 weeks ago

Edmonton, Canada CarePros Full time

Who We Are

CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into adulthood. CarePros is a highly awarded organization with several accolades:

- 2022 New Innovators List - People Leader (Diversity, Equity & Inclusion)
- 2021 #29 on The Globe and Mail Canada’s Top Growing Companies
- 2021 Canada's Safest Employer Awards
- 2020 Diversity Award of Distinction from Alberta Chambers of Commerce

The Opportunity

We are currently looking to hire a full-time Program Supervisor in Edmonton, AB who is committed to succeeding with our agency by supporting children, families, and the communities we serve

The Supervisor oversees CarePros front-line service providers and is responsible for ensuring that services staff deliver meet the needs of our clients and families in a caring and respectful manner, in accordance with CarePros policies and industry standards.

What You'll Do

As a Supervisor, you will be responsible for the following tasks:

- Ensure that staff deliver support in a caring and respectful manner
- Manage CarePros front-line staff by providing the following: 1:1 Coaching
- Detailed performance management
- Time and attendance management
- Training and development of front-line staff
- Monitoring of productivity and the organization of staff's workflows
- Completing Critical Incident Reports
- Working closely with other departments in the organization (People & Culture, Finance, Communications, etc.)
- Liaising with important internal and external stakeholders including Children's Services, FSCD, PDD, Etc.
- Provide on-call support to programs and clients as needed

Who You Are

As a Supervisor, you possess the following knowledge, skills, and abilities:

- Knowledge of mental wellness practices and the processes and procedures involved in providing effective home care
- Experience working with clients in Children's Services
- Knowledge of CPR and First Aid techniques needed to assess and treat injuries
- Proficiency in the English language, with the ability to comprehend instructions and communicate in a clear and logical manner
- Ability to actively listen, absorb information, and facilitate appropriate dialogue
- Recognize and understand emotions and handle situations with empathy
- Build and maintain cooperative and constructive relationships
- Detail-oriented with a critical degree of accuracy regarding data and analysis
- Effective team player who will work closely and support our Client & Community Relations Manager with all home care assessments and scheduling needs
- High level of self-motivation and initiative with the ability to work well under pressure
- Flexibility to be on-call as needed

Other qualifications include:

- 5+ years of experience supervising or managing front-line care staff
- 5+ years experience working with Children's Service, Family Support for Children with Disability (FSCD)
- 3-5 years of experience providing direct care to individuals with developmental disabilities and/or individuals with mental health concerns
- Post-secondary education in Social Work, Community Addictions / Mental Health, Child and Youth Care, or another related field. A Bachelor's degree is preferred
- Standard First Aid and Level C CPR + AED
- Class 5 Driver's License, vehicle insurance coverage and a clear Driver's Abstract
- Police Information Check; including Vulnerable Sector Check (within the last 3 months)
- Intervention Record Check (within the last 3 months)

Training related to the following is considered an important asset:

- Trauma Informed Care
- Suicide Prevention
- Mental Health First Aid
- The Brain Story Certificate

What We Offer
- As a valued employee at CarePros, you'll receive the following:

- A competitive salary
- Group RRSP matching with access to financial wellness tools and resources
- A comprehensive benefits program suited to your well-being needs and the needs of your family - including health, dental (100% coverage), vision, mental wellness counselling, and more
- A rotation that allows for work/life balance
- A dynamic, collaborative, and diverse working environment where your voice is heard and you make a positive impact in the life of the clients you care for
- Learning and Career Development; develop your skills through ongoing paid training and the use of innovative technology
- A commitment to the promotion of Health and Safety

  • Program Supervisor

    4 days ago

    Edmonton, Alberta, Canada Catholic Social Services Full time

    Program Supervisor_Collaborative Service Delivery Program_ Are you looking for a fulfilling career that can make a difference in the life of families in need? Put your passion for working with families towards a rewarding opportunity with Catholic Social Services as a Program Supervisor with our Collaborative Service Delivery Program__Catholic Social...

  • Program Supervisor

    4 days ago

    Edmonton, Canada CarePros Full time

    Who We Are CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into...

  • Program Supervisor

    2 weeks ago

    Edmonton, Canada Catholic Social Services Full time

    **_Catholic Social Services is currently seeking a full time, 40 hours per week, Program Supervisor in EDMONTON to join our team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community._** **Overview**: **Mistahimaskwa House** This program is for youth 12-19 who...

  • Program Supervisor

    2 weeks ago

    Edmonton, Canada McMan Youth, Family and Community Services Association - Edmonton and North Full time

    **Program Supervisor, Foster Care Program** Permanent, 40 hours per week McMan Youth, Family and Community Services Association Edmonton McMan Youth, Family and Community Services Association, Foster Care program is searching for a skilled supervisor to oversee specific operational and service delivery components related to the children, caregivers, and...

  • Program Supervisor

    4 days ago

    Edmonton, Alberta, Canada CarePros Full time

    Who We AreCarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into...

  • Program Supervisor

    3 weeks ago

    Edmonton, Canada Government of Alberta Full time

    **Job Information**: Job Requisition ID: 46874 Ministry: Children and Family Services Location: Edmonton - Yellowhead Youth Centre (YYC) Full or Part-Time: Full Time Hours of Work: 38.75 hours per week Regular/Temporary: Temporary - August 27, 2025 Scope: Open Competition Closing Date: September 1, 2023 Classification: Child and Youth Care Worker 3...

  • Program Support Supervisor

    4 weeks ago

    Edmonton, Canada Alta Care Resources Full time

    The Overnight Program Support Supervisor will provide direct support to both the Dragonfly and Resiliency Program in the areas of supervision, administration and safety. The Overnight Program Support Supervisor will be expected to establish and maintain open, effective communication between programs and other stakeholders to complete job duties. **The...

  • Program Supervisor

    6 hours ago

    Edmonton, Canada Kahkike Homes Full time

    Kahkike Homes is a therapeutic home designed specifically for at-risk and high-risk youth in Canada. Based in Edmonton, AB, the home provides youth with a safe place to live while also facilitating opportunities to address their trauma through holistic healing practices, including land-based teachings, attending ceremonies, meeting with Elders and Knowledge...

  • Program Supervisor

    2 months ago

    Edmonton, Canada Kahkike Homes Full time

    Kahkike Homes is a therapeutic home designed specifically for at-risk and high-risk youth in Canada. Based in Edmonton, AB, the home provides youth with a safe place to live while also facilitating opportunities to address their trauma through holistic healing practices, including land-based teachings, attending ceremonies, meeting with Elders and Knowledge...

  • Program Supervisor

    2 weeks ago

    Edmonton, Canada Kahkike Homes Full time

    Kahkike Homes is a therapeutic home designed specifically for at-risk and high-risk youth in Canada. Based in Edmonton, AB, the home provides youth with a safe place to live while also facilitating opportunities to address their trauma through holistic healing practices, including land-based teachings, attending ceremonies, meeting with Elders and Knowledge...

  • Program Supervisor

    2 months ago

    Edmonton, Canada Kahkike Homes Full time

    We are expanding!!! Kahkike Homes is a therapeutic home designed specifically for at-risk and high-risk youth in Canada. Based in Edmonton, AB, the home provides youth with a safe place to live while also facilitating opportunities to address their trauma through holistic healing practices, including land-based teachings, attending ceremonies, meeting with...

  • Fasd Program Supervisor

    4 days ago

    Edmonton, Alberta, Canada CSS Full time

    Are you looking for an inviting and exciting career opportunity? Do you want to positively contribute to an organization that serves the community? If the answer is "Yes" this is the job for youCatholic Social Services is currently seeking a full-time, contract, 40 hours per week, FASD Program Supervisor in EDMONTON to join our team. Providing excellent...

  • Program Supervisor

    4 days ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Job Information:Job Requisition ID: 46874Ministry: Children and Family ServicesLocation: Edmonton - Yellowhead Youth Centre (YYC)Full or Part-Time: Full TimeHours of Work: 38.75 hours per weekRegular/Temporary: Temporary - August 27, 2025Scope: Open CompetitionClosing Date: September 1, 2023Classification: Child and Youth Care Worker 3 (066CYB)About...

  • Program Supervisor, Residential Support Program

    4 weeks ago

    Edmonton, Canada Edmonton Integrated Services Full time

    **Edmonton Integrated Services Ltd,** or better known as **EIS**, is seeking to hire a **Program Supervisor** with five (5) years of experience providing residential care and support to adults with developmental disabilities, with a minimum of two (2) years proven and successful experience in program development and team leadership. **About the Agency**:EIS...

  • Program Supervisor, Residential Support Program

    4 weeks ago

    Edmonton, Canada Edmonton Integrated Services Full time

    **Edmonton Integrated Services Ltd,** or better known as **EIS**, is seeking to hire a **Program Supervisor** with about five (5) years of experience providing residential care and support to adults with developmental disabilities, with a minimum or two (2) years proven and successful experience in program development and team leadership. **About the...

  • Program Supervisor, Residential Support Program

    2 weeks ago

    Edmonton, Canada Edmonton Integrated Services Full time

    **Edmonton Integrated Services Ltd,** or better known as **EIS**, is seeking to hire a **Program Supervisor** with five (5) years of experience providing residential care and support to adults with developmental disabilities, with a minimum of two (2) years proven and successful experience in program development and team leadership. **About the Agency**:EIS...

  • Program Supervisor, Residential Support Program

    1 week ago

    Edmonton, Canada Edmonton Integrated Services Full time

    **Edmonton Integrated Services Ltd,** or better known as **EIS**, is seeking to hire a **Program Supervisor** with about five (5) years of experience providing residential care and support to adults with developmental disabilities, with a minimum or two (2) years proven and successful experience in program development and team leadership. **About the...

  • Program Supervisor, Residential Support Program

    1 week ago

    Edmonton, Canada Edmonton Integrated Services Full time

    **Edmonton Integrated Services Ltd,** or better known as **EIS**, is seeking to hire a **Program Supervisor** with about five (5) years of experience providing residential care and support to adults with developmental disabilities, with a minimum or two (2) years proven and successful experience in program development and team leadership. **About the...

  • Program Supervisor

    3 weeks ago

    Edmonton, Canada AdaptAbilities Full time

    AdaptAbilities is registered charity that provides an essential service to individuals with special needs and their families. Our unique programs promote positive self care and wellbeing, empowering individuals to grow, succeed and belong. We are looking for dedicate professionals who share this vision to join our team. This is an opportunity to make a...

  • Assistant Program Supervisor- Hia

    2 weeks ago

    Edmonton, Canada Alberta AdaptAbilities Association Full time

    Assistant Program Supervisor (HIA) Purpose The Assistant Program Supervisor reports to the Program Supervisor. The role is responsible for coordinating and assisting with the oversight of Hearts in Action Camps, including planning, administration, and mentoring Team Leads and Community Specialist (CS) staff. They will support program operations, and...