Program Supervisor

3 weeks ago


Edmonton, Canada CarePros Full time

Who We Are

CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into adulthood. CarePros is a highly awarded organization with several accolades:

- 2023 The Globe and Mail Canada’s Top Growing Companies
- 2022 New Innovators List - People Leader (Diversity, Equity & Inclusion)
- 2021 #29 on The Globe and Mail Canada’s Top Growing Companies
- 2021 Canada's Safest Employer Awards
- 2020 Diversity Award of Distinction from Alberta Chambers of Commerce

The Opportunity

We are currently looking to hire a full-time Program Supervisor in Edmonton, AB who is committed to succeeding with our agency by supporting children, families, and the communities we serve

The Program Supervisor oversees CarePros front-line service providers and is responsible for ensuring that services staff deliver meet the needs of our clients and families in a caring and respectful manner, in accordance with CarePros policies and industry standards.

What You'll Do

As a Supervisor, you will be responsible for the following tasks:

- Ensure that staff deliver support in a caring and respectful manner
- Manage CarePros front-line staff by providing the following: 1:1 Coaching
- Detailed performance management
- Time and attendance management
- Training and development of front-line staff
- Monitoring of productivity and the organization of staff's workflows
- Completing Critical Incident Reports
- Working closely with other departments in the organization (People & Culture, Finance, Communications, etc.)
- Liaising with important internal and external stakeholders including Children's Services, FSCD, PDD, Etc.
- Provide on-call support to programs and clients as needed

Who You Are

As a Supervisor, you possess the following knowledge, skills, and abilities:

- Knowledge of mental wellness practices and the processes and procedures involved in providing effective home care
- Experience working with clients in Children's Services
- Knowledge of CPR and First Aid techniques needed to assess and treat injuries
- Proficiency in the English language, with the ability to comprehend instructions and communicate in a clear and logical manner
- Ability to actively listen, absorb information, and facilitate appropriate dialogue
- Recognize and understand emotions and handle situations with empathy
- Build and maintain cooperative and constructive relationships
- Detail-oriented with a critical degree of accuracy regarding data and analysis
- Effective team player who will work closely and support our Client & Community Relations Manager with all home care assessments and scheduling needs
- High level of self-motivation and initiative with the ability to work well under pressure
- Flexibility to be on-call as needed

Other qualifications include:

- 5+ years of experience supervising or managing front-line care staff
- 5+ years experience working with Children's Service, Family Support for Children with Disability (FSCD)
- 3-5 years of experience providing direct care to individuals with developmental disabilities and/or individuals with mental health concerns
- Post-secondary education in Social Work, Community Addictions / Mental Health, Child and Youth Care, or another related field. A Bachelor's degree is preferred
- Standard First Aid and Level C CPR + AED
- Class 5 Driver's License, vehicle insurance coverage and a clear Driver's Abstract
- Police Information Check; including Vulnerable Sector Check (within the last 3 months)
- Intervention Record Check (within the last 3 months)

Training related to the following is considered an important asset:

- Trauma Informed Care
- Suicide Prevention
- Mental Health First Aid
- The Brain Story Certificate

What We Offer
- As a valued employee at CarePros, you'll receive the following:

- A competitive salary
- Group RRSP matching with access to financial wellness tools and resources
- A comprehensive benefits program suited to your well-being needs and the needs of your family - including health, dental (100% coverage), vision, mental wellness counselling, and more
- A rotation that allows for work/life balance
- A dynamic, collaborative, and diverse working environment where your voice is heard and you make a positive impact in the life of the clients you care for
- Learning and Career Development; develop your skills through ongoing paid training and the use of innovative technology
- A commitment to the promotion of Health and Safety


  • Program Supervisor

    3 weeks ago


    Edmonton, Canada CarePros Full time

    Who We Are CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into...

  • Program Supervisor

    4 days ago


    Edmonton, Canada Catholic Social Services Full time

    **_Catholic Social Services is currently seeking a full time, 40 hours per week, Program Supervisor in EDMONTON to join our team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community._** **Overview**: **Mistahimaskwa House** This program is for youth 12-19 who...


  • Edmonton, Canada Government of Alberta Full time

    The Department of Seniors, Community and Social Services leads income, employment, disabilities and community-based supports, seniors supports, family violence prevention, and family & community support services. To find out more about our work visit: Employment and Financial Services, within Community and Social Services, works to assist Albertans,...

  • Program Supervisor

    4 days ago


    Edmonton, Canada Kahkike Homes Full time

    Kahkike Homes is a therapeutic home designed specifically for at-risk and high-risk youth in Canada. Based in Edmonton, AB, the home provides youth with a safe place to live while also facilitating opportunities to address their trauma through holistic healing practices, including land-based teachings, attending ceremonies, meeting with Elders and Knowledge...


  • Edmonton, Canada Alberta AdaptAbilities Association Full time

    Assistant Program Supervisor (HIA) Purpose The Assistant Program Supervisor reports to the Program Supervisor. The role is responsible for coordinating and assisting with the oversight of Hearts in Action Camps, including planning, administration, and mentoring Team Leads and Community Specialist (CS) staff. They will support program operations, and...


  • Edmonton, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...


  • Edmonton, Canada PARADISE CHILDCARE CENTRE LTD. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work site environment**: - Non-smoking **Work setting**: - Child care centre - Day care centre or nursery school **Tasks**: - Bathe, diaper and feed infants and toddlers -...


  • Edmonton, Canada Li'l Einsteins Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 181 hours per month - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 3 years to less than 5 years - Education/teaching of individuals in elementary special education programs - Kindergarten/preschool education and teaching -...


  • Edmonton, Canada Alta Care Resources Full time

    The Program Support Supervisor is responsible for supervising a team of overnight Child and Youth Care Workers, ensuring that the needs of persons served and activities on the overnight are completed. The Program Support Supervisor supports both the Dragonfly Program and the Resiliency Project Program. This role supports all workers that are working on the...

  • Program Supervisor

    4 days ago


    Edmonton, Canada McMan Youth, Family and Community Services Association Full time

    **Details**:The Program Supervisor will oversee specific operational and service delivery components as related to the individuals and staff within the program. They will ensure the delivery of quality services and that the overall care, safety and needs of the individuals are being met. This position will assist adults with developmental disabilities,...


  • Edmonton, Canada Suzuki Charter School Society Full time

    **Junior High After School Supervisor Needed**: Suzuki Charter School is seeking an enthusiastic and engaging Junior High After School Program Supervisor beginning on Monday, January 8th, 2024. Join us in supporting our students in an enriched after school environment for Gr.7-9 students. We have competitive salaries. Hours are Monday - Friday from...


  • Edmonton, Canada Suzuki Charter School Society Full time

    **Junior High After School Supervisor Needed**: Suzuki Charter School is seeking an enthusiastic and engaging Junior High After School Program Supervisor beginning on Monday, August 26th, 2024. Join us in supporting our students in an enriched after school environment for Gr.7-9 students. We have competitive salaries. Hours are Monday - Friday from...


  • Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **Program Supervisor, Child Care - Nellie Carlson OSC (6 month Term)** The Northern Alberta YMCA is looking for a Program Supervisor for our Nellie Carlson YMCA Childcare location to work towards goals and maximize the efficiency of the programs. This position is responsible for excellent service, quality programming and care to participants, and families...


  • Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **Program Supervisor, Child Care - David Thomas King OSC (10-Month Term)** The Northern Alberta YMCA is looking for a Program Supervisor for our David Thomas King Child Care for a 10 month term. This position is responsible for excellent service, quality programming and care to participants, and families of accredited Child Care Centers. The Program...

  • Program Supervisor

    4 days ago


    Edmonton, Canada Creative Kidz Daycare and Afterschool Full time

    Creative Kidz Daycare & Afterschool is looking for a director. We offer competitive wages. Qualifications: - Supervisor Certificate (level 3) required with a minimum of three years of relevant practical experience as an Assistant Director or Director in a licensed daycare setting and first aid, valid criminal record - Knowledge of licensing policies - Must...

  • Program Supervisor

    4 weeks ago


    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    A willingness to work a flexible schedule is required as shifts may vary and will include evenings and weekends. This role is classified as a full-time position, and the incumbent will be eligible for an attractive benefits package.**This is a contractual position starting April 1 2024 and ending November 1 2024** **Our Culture** Our mission and core...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:49688** The Civic Centre includes the public spaces inside City Hall, the City Hall Plaza/Fountain, Sir Winston Churchill Square and Centennial Plaza and is the place that fosters the relationship between Edmonton’s government and its community and ensure City Hall and the Civic Precinct public spaces are ready and available for...

  • Program Manager

    4 days ago


    Edmonton, Canada Boyle Street Community Services Full time

    Department: Street Outreach & ECC Outreach Reports To: Senior Manager of Housing & Outreach Location: Community Centre and Edmonton City Centre **Job Purpose**: “Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.” The Program Manager is primarily responsible for the...

  • Supervisor

    4 days ago


    Edmonton, Canada Treaty 8 Urban Child & Family Services Full time

    Job Summary: Treaty 8 Urban CFS office is hiring a **Supervisor** for the North Star program that will be based out of Edmonton. The Supervisor must be a strong leader able to navigate, collaborate and maintain working relationships in the coordination of services with the North Star team, as well as First Nations, governments and...

  • Forestry Supervisor

    3 weeks ago


    Edmonton, Canada Forsite Consultants Ltd Full time

    Come Grow with Us! Forsite is actively looking for a **Forestry Supervisor **based out of our **Edmonton, AB **office**.** **WHO WE ARE** With 11 locations throughout Canada, Forsite Consultants Ltd. is a leading provider of integrated forest land development and management services. Our staff are industry leaders in forestry technology, strategic...