Customer Service Representative

6 months ago

Vaughan, Canada Legrand North America Full time

Position Description:
**At a Glance**

**Legrand **has an exciting opportunity for a **Customer Service Representative (Summer Student) **to join the **Electrical Wiring Systems Team** in **Vaughan, ON.** The Customer Service Representative will be responsible for processing orders and returns and other similar related duties. Maintains an ongoing relationship with customers, field sales & distribution.

**What Will You Do?**
- Processes orders received through our CRM tool, Returns and Expedites the delivery of selected orders.
- Tracks order activity and alerts appropriate staff of any potential delivery problems.
- Performs other similar and related duties as required.

Qualifications:
**Required Skills**:

- Registered as a full-time student during the preceding academic year;
- Intends to return to school on a full-time basis for the upcoming academic year;
- Is a student in a secondary or post-secondary educational program; and
- Is legally entitled to work in Canada.

**Skills/Knowledge/Abilities**
- Must have demonstrated exceptional customer service skills and a strong customer orientation.
- Industry knowledge, technical, electrical and/or mechanical experience or aptitude is preferred.
- The ability to work in a high volume, fast-paced environment is a must. Requires strong organizational and time management skills and be able to effectively multi-task.
- Must have excellent interpersonal and communication skills.
- Strong computer skills.
- Knowledge of electrical concepts and a background in a manufacturing environment a plus.

Company Info:
**About Legrand**

**About Legrand North and Central America**

Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector: Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting. We hold a leading position in every North American market we serve and focus on exceeding our customers’ needs within the commercial, residential, and industrial industries. LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity. For more information, visit legrand.us

**About Legrand’s Electrical Wiring Systems Division**

Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential. For more information, visit legrand.us/electrical wiring devices

Equal Opportunity Employer

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